PROGRAM COORDINATOR

Meals On Wheels People, Inc.; Portland (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Mileage reimbursement

Wellness program

Professional development opportunities

Employee Assistance Program

Pet insurance

Four-day workweek

Job summary

Meals on Wheels People, Inc. is seeking a Program Coordinator to coordinate the Meals 4 Kids program, including intake, assessments, meal preparation, packaging, and volunteer scheduling.

This role requires fluent Spanish and offers bilingual pay differential after assessment. The position covers delivery coordination across Multnomah, Washington, and Clark counties, with a strong emphasis on compliance and community support.

Qualifications

• Bilingual English/Spanish (oral and written) required.
• Ability to work with and manage volunteers.
• Strong organisational, record-keeping and time-management skills.
• Ability to learn new computer programs; experience with client data management systems preferred.
• Knowledge of hunger relief services and resources a plus.

Responsibilities

• Conduct eligibility assessments with referred families to determine meal eligibility and service needs.
• Coordinate on-time delivery of meals to participants and adjust routes when needed.
• Perform meal delivery duties for routes lacking volunteer coverage.
• Assist with meal packaging and scheduling/supervision of volunteers.
• Maintain records for clients and volunteers and ensure data quality and compliance.
• Support safety guidelines and participate in required trainings and meetings.

Skills

Bilingual English/Spanish

Volunteer management

Time management

Organizational skills

Multitasking

Education

High School diploma or equivalent

Job description

Meals on Wheels People is an organization founded in and by the community! Over the past 50 years, our non-profit has helped thousands of older adults in the Portland Metro area keep their independence through weekly meal delivery and social connections. Our culture reflects our five values: integrity, commitment, respect, inclusion, creativity, and TEAMWORK. With over 20 meal delivery centers throughout Multnomah, Washington, and Clark counties, our staff and thousands of volunteers ensure that no adult over 60 goes hungry or experiences social isolation.Make a meaningful impact while working in a supportive and collaborative environment that values your well-being. Enjoy the benefits of a four-day workweek, ample quality time off, and a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k)-retirement plan, pet insurance, a wellness program, professional development opportunities, an Employee Assistance Program, and mileage reimbursement.We are seeking a Program Coordinator who is responsible for coordination of the Meals 4 Kids program which includes client intake, needs assessment and connection for eligible families; preparation, packaging and delivery of meals, training and scheduling of volunteers; maintenance of accurate records for clients and volunteers. This position requires Spanish language fluency, both orally and written. This position is eligible for an additional $1.00 per hour bilingual pay differential for Spanish language proficiency upon successful completion of a language fluency assessment.Principal Duties and Responsibilities (Essential Functions)Conduct eligibility assessments with referred families within service area to assess eligibility for meals; to introduce the program, and to assess the need for other services. Conduct re-assessments as assigned.Coordinate the on-time delivery of meals to participants following all standards developed by Meals on Wheels People.Perform Meals on Wheels delivery duties for routes lacking volunteer coverage in assigned service area.Ensure the proper preparation and on-time delivery of meals to program participants by following all standards.Follow up with participant if driver is unable to deliver the meal. Redeliver meals as necessary.Assist with meal packaging following Meals on Wheels People standards.Assist with scheduling and supervision of volunteers.Follow all guidelines to create and maintain a safe work environment.Maintain compliance with all governmental regulations and contracts.Maintain effective communication with staff, participants, partners and volunteers.Cross-train for related positions and program development.Participate in in-service training and attend required meetings.Other duties as assigned.Education & KnowledgeHigh School diploma or equivalent.Knowledge of food service procedures and current Oregon Food Handler’s Card.ServSafe Certification or ability to obtain one through Meals on Wheels People certification program.Knowledge of hunger relief services and resources preferredSkills, Abilities & ExperienceBilingual English/Spanish verbal and written communication skills required.Ability to work with and manage volunteers.Strong organizational, record keeping, time management and multi-tasking skills including the ability to set priorities and be flexible to last-minute changes.Ability to work in a team environment and effectively communicate with diverse populations including minority, low income and persons with disabilities.Ability to quickly learn new computer programs; experience with client data management systems preferred.Ability to repetitively move 35lbs; routinely moves cooler and cooler bags from one location to another and from various heights in preparation of and for the completion of meal delivery; ability to ascend stairs and move around on city sidewalks.Vehicle, valid driver license and insurance required to perform job dutiesAny satisfactory combination of experience, training and/or education which ensures the ability to perform the work may substitute for the above qualifications.Working Conditions/Physical DemandsFast paced, with significant people interaction. Travel throughout Portland Metro area required to perform job duties. Ability to climb stairs and move about on city streets. Frequent reaching, bending, stooping and lifting up to 20lbs. May be required to lift up to 50lb. Dexterity of hands and fingers to operate a computer keyboard, mouse, 10 key and phone. Must pass drug and alcohol test and criminal backgroundAll applications must be fully completed (including references) in order to be considered.