Program Coordinator

Queens-Community-House; New York (NY); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

FSA

403(b) retirement plan

Paid Family Leave

Annual leave and sick days

Professional development

Job summary

Queens Community House is seeking a Program Coordinator for the Beacon Program to oversee supervision, training, and development of evening and Saturday staff, working closely with the Beacon Director and school partnerships.

The role involves outreach, enrollment, retention, data management, and coordination of educational, recreational, and youth development activities in a school-based community setting, with hybrid in-person and remote work as needed.

Qualifications

• Associate's degree required; Bachelor's preferred.
• Strong interpersonal, verbal and written communication skills.
• Ability to coordinate outreach, enrollment and retention activities.

Responsibilities

• Oversee day-to-day supervision, training, and coaching of evening and Saturday staff.
• Coordinate outreach, recruitment, enrollment, and retention efforts for participants and families.
• Ensure compliance with licensing, contracts, and data reporting; maintain accurate records.

Skills

Interpersonal skills

Organizational skills

Public speaking

Verbal communication

Written communication

Education

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Microsoft Teams

Zoom

Google Classroom

Job description

Program CoordinatorQueens Community House (QCH) – Beacon ProgramCompensation: $24.73 per hourSchedule: 35 hours per week (schedule may vary based on program needs)Employment Status: Full-TimeAbout Queens Community HouseAre you passionate about teamwork, reaching new heights, and making a meaningful contribution to your community?Queens Community House (QCH) is a dynamic nonprofit organization serving the diverse population of Queens through a broad network of programs for children, youth, adults, families, and older adults.Our mission is to empower individuals and families with the tools to enrich their lives and build healthy, inclusive communities. As a modern interpretation of a traditional settlement house, QCH champions innovative leadership and a commitment to social and economic justice. We welcome individuals with diverse backgrounds, experiences, and perspectives who are inspired by our mission and motivated to create positive change.Position OverviewQueens Community House is currently seeking a Program Coordinator to join our Beacon Program, a school-based community center serving children and adults of all ages. Beacon programs are designed to equip participants with the skills, knowledge, and mindset needed to succeed educationally, professionally, and civically.The Program Coordinator will oversee the day-to-day supervision, training, coaching, and professional development of evening and Saturday staff. Working closely with the Beacon Director and Assistant Director, the Program Coordinator will foster collaborative relationships with school leadership, site directors, agency colleagues, and other stakeholders.Additional responsibilities include outreach, recruitment, enrollment, and retention of participants and their families while ensuring compliance with organizational policies, licensing standards, and contractual requirements.Key ResponsibilitiesEnsure adherence to QCH policies, licensing standards, and regulatory and contractual requirements.Conduct outreach, recruitment, enrollment, and retention efforts for participants, families, and community stakeholders.Maintain clear and consistent communication with supervisors, staff, school administration, funders, and other key stakeholders.Respond promptly to email, telephone, and other inquiries, particularly those requiring time-sensitive attention.Design, coordinate, and lead in-house and external educational, recreational, arts, and youth development activities.Organize and facilitate special events, including participant showcases, staff training sessions, and parent meetings.Oversee Beacon Program operations in the absence of the Director and Assistant Director.Ensure timely and accurate data entry, recordkeeping, and reporting in agency and funder databases.Respond appropriately to emergencies, ensuring proper documentation, follow-up, and adjustments to protocols when necessary.Participate in the planning and facilitation of, and attendance at, regular staff and program meetings.Perform other duties and special projects as assigned.Required QualificationsAssociate's degree.Ability to serve as a positive role model for youth and staff.Demonstrated experience in program outreach, recruitment, and compliance with School Age Child Care (SACC) licensing requirements.Ability to meet and maintain New York State and NYC Department of Education background clearance requirements.Medical clearance from a licensed New York State physician.Current CPR, First Aid, and AED certification.Proficiency in Microsoft Office Suite, including Word, Excel, and Office 365.Familiarity with Microsoft Teams, Zoom, and Google Classroom.Ability to work both in-person and remotely while utilizing technology effectively.Excellent interpersonal, verbal and written communication, planning, organizational, and public speaking skills.Preferred QualificationsBachelor's degree.Bilingual fluency in Spanish or another language.What We OfferQueens Community House offers a competitive compensation package and comprehensive benefits, including:Medical, dental, and vision insurance.Life insurance and Flexible Spending Accounts (FSA).Paid Family Leave.403(b) retirement plan.Up to 27 days of annual leave (17 days during the first year).12 sick days and specified federal holidays.Professional development, training, and networking opportunities.Full pay supplementation during approved New York State Paid Family Leave.Equal Employment OpportunityQueens Community House is an equal opportunity employer committed to diversity, equity, and inclusion. We provide employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws.Workplace Statement: Queens Community House maintains a drug-free workplace.