Program Coordinator

Church World Service; Jersey City (NJ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Dental and Vision Insurance

Generous Paid Time Off (18 Paid Days;

24 Days after 2 Years)

14 Official Holidays

12 Sick Days Off (Accrued monthly)

Life Insurance and AD&D

Long Term and Short-Term Disability

Employee Assistance Program (EAP)

Health Savings Account

Flexible Spending Accounts

Job summary

Church World Service (CWS) is seeking a Program Coordinator to provide programmatic, operations, and administrative support to the Associate Director and a Program team in our New Jersey offices. The role involves event coordination, knowledge management, and external engagement to support emergency resource distribution and community services.

The ideal candidate has a Bachelor's degree or equivalent experience with at least 4 years in refugee resettlement or community coordination, strong

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 4 years in refugee resettlement or community coordination.
• Excellent written and oral communication with limited supervision.
• Ability to act with discretion and maintain professionalism.
• Strong relationship-building with internal and external stakeholders.
• Proficient with Microsoft Office and social platforms.

Responsibilities

• Provide timely project management and administrative support to the Associate Director and the case management team.
• Support the Associate Director with preparation of program documents including program manuals/tools, program impact reports and distributions of direct assistance.
• Coordinate distribution events and outreach to partners; manage shared calendars and organize stakeholder meetings.
• Record, prepare and distribute meeting minutes, action items, and follow-up tasks.
• Track progress on action items and deadlines; coordinate with team members for timely completion.
• Assist onboarding for new team members by organizing orientation materials and system access.
• Coordinate procurement activities and maintain records of purchases for equipment and supplies.
• Develop and update templates, forms, and reference documents.
• Engage with internal teams such as Finance and other Programs on team tasks.
• Oversee emergency resource tracking and distribution with case managers and data collection.

Skills

Interpersonal skills

Communication

Discretion

Decision making

Proactive thinking

Team collaboration

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

About CWS

Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster.

CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability, or veteran status in employment or in the provision of services.

The CWS local Offices work with refugees and immigrants to provide services to communities in need. We are a highly motivated, mission-driven team eager to create a welcoming place for all neighbors. CWS is a fun and supportive organization, with competitive salary and benefits.

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Program Coordinator is responsible for providing programmatic, operations, and administrative support to the Associate Director and to a Program team. The Coordinator will assist with the effective functioning of the Program to include event coordination and planning, compiling project briefs, leading knowledge management efforts, support material assistance efforts, stakeholder communication, external engagement, and support for emergency resource distribution.

Responsibilities

Essential Duties

• Provide timely project management and administrative support to the Associate Director and the case management team.
• Support the Associate Director with preparation of program documents including program manual/tools, program impact reports including distribution of direct assistance, media stories, and program presentations.
• Support logistics including scheduling distribution events, outreach to partners on behalf of the program, managing shared calendars, and organizing key stakeholder meetings.
• Record, prepare, and distribute meeting minutes, action items, and follow-up tasks for internal and external stakeholder meetings.
• Track progress on action items and deadlines, proactively coordinating with team members to ensure timely completion.
• Support onboarding for new team members by organizing orientation materials and ensuring access to administrative systems and resources.
• Coordinate procurement activities for the team, including preparing purchase requests, obtaining quotes, and maintaining records of purchases for necessary equipment and supplies.
• Develop and update templates, forms, and reference documents to enhance team efficiency and consistency.
• Engage and liaise with internal teams, such as Finance and other Programs with tasks relevant to the team.
• Manage program requests: Vet, approve, and follow up on program related requests. Communicate and collaborate with external partners and staff when necessary.
• Provide oversight of emergency resource tracking and distribution: coordinate with case managers and all data collection and tracking.

Qualifications

Education

• Bachelor's degree or equivalent experience in lieu of degree

Experience and Skills

• Minimum of 4 years previous work experience in refugee resettlement or community coordination.
• Strong interpersonal skills with the ability to maintain relationships both internal and external to the
• Ability to act with discretion and maintain
• Excellent written and oral communication skills with emphasis on drafting correspondence and other communication with limited supervision.
• Professional maturity and strong decision-making
• Forward thinking mindset, who actively seeks opportunities and proposes solutions .
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power point) and social media platforms and confident in the integration of new programs and technologies.

Special Requirements

• Must have access to reliable transportation.
• Must be willing to travel to locations in local network for in-person meetings and conferences and to provide on-site support.
• Standard work hours, with occasional evening and weekends during a disaster.

Benefits

CWS offers a competitive benefits package that includes:

• 403 (b) Retirement Plan
• Medical, Dental and Vision Insurance
• Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
• 14 Official Holidays
• 12 Sick Days Off (Accrued monthly)
• Life Insurance and AD&D
• Long Term and Short-Term Disability
• Employee Assistance Program (EAP)
• Health Savings Account
• Flexible Spending Accounts