Program Coordinator

Grinnell College; Grinnell (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Grinnell College is seeking a Program Coordinator to support the Academic Success Center. The role focuses on coordinating day-to-day operations, managing student data and success software, and serving as a primary contact for students, faculty, and staff.

Responsibilities include supervising peer educators, handling program communications, and aiding in process improvements to advance student success across the college community.

Responsibilities

• Coordinate day-to-day administration of academic success programs.
• Manage timelines, communications, documentation, and logistics to meet goals.
• Develop, edit, and maintain program materials, webpages, forms, and correspondence.

Job description

The Program Coordinator provides essential administrative, technical, and programmatic support to the Academic Success Center, playing a key role in advancing student success initiatives across the College. This position coordinates day-to-day operations for a diverse portfolio of academic success programs, manages academic success technologies and student records, and serves as a primary point of contact for students, faculty, and staff. The Coordinator also hires and supervises peer educators supporting the Humanities and Social Studies departments, helping to build a collaborative and student-centered learning community.

Key Responsibilities

Program Coordination & Student Success Initiatives (50%)

• Coordinate the day-to-day administration of academic success programs, including Faculty Advising, First-Year Tutorial, new student academic onboarding, Partners in Education, the Grinnell Science Project, second-year programming, and student leaves of absence.
• Manage timelines, communications, documentation, and logistics to ensure programs run smoothly and meet their goals.
• Develop, edit, and maintain program materials, webpages, forms, and correspondence to keep information clear, current, and accessible.
• Maintain and enhance Salesforce Advisor Link (SAL) or other academic success software to support data-driven student success initiatives.
• Contribute to the implementation of new processes and the continuous improvement of Academic Success Center programs.

Student Support & Communications (25%)

• Serve as a primary point of contact for students, faculty, staff, and visitors, responding to inquiries and connecting individuals with the right campus resources.
• Monitor and respond to office and program email accounts, including academic alerts submitted by faculty.
• Support Academic Success Team processes, including academic probation, mid-term assessments, and related student success initiatives.
• Maintain confidential student records in full compliance with college privacy standards.
• Deliver professional, student-centered service, navigating sensitive situations with care and discretion.

Peer Education Coordination (10%)

• Recruit, hire, train, schedule, supervise, and process timecards for Humanities and Social Studies peer tutors and mentors.
• Coordinate peer tutoring services, including scheduling drop-in sessions and supporting departmental tutoring initiatives.

Administrative & Financial Support (10%)

• Provide administrative support for Academic Success Center operations, including scheduling appointments, maintaining calendars, reserving meeting space, and coordinating office logistics.
• Monitor budgets, reconcile expenditures, process purchasing transactions, and maintain accurate financial documentation in accordance with College procedures.

Additional Duties & Professional Development (5%)

• Participate in departmental meetings, committees, professional development activities, and special projects.
• Perform additional duties, as assigned, in support of the Academic Success Center and the Division of Academic Affairs.

About Grinnell College

Grinnell College is a top-ranking private liberal arts institution that values diversity, equity, inclusion, intellectual freedom, and social responsibility. We seek candidates that align with these values and have the ability and desire to advance our values and belonging within our community and the communities we engage. Ideal candidates will be prepared to collaborate and contribute to the mission and values of the college across all constituencies.