Program Consultant - Social Services

McNeese State University; Baton Rouge (LA); On-site; USD 65,000 - 85,000; Full time

Job summary

McNeese State University seeks a Program Consultant in Social Services to provide consultation, coordination, and program support within the Department of Children and Family Services (DCFS), Office of Child Welfare. The role oversees Medicaid compliance, managed care oversight, and interagency coordination for children in DCFS custody.

The incumbent aids data-driven decision-making, reviews reports and deliverables, and supports interpretation of Medicaid policy.

Qualifications

• Six years of experience in administrative services, public health, social services, or health services.
• Six years of full-time experience in any field plus three years in administrative services, public health, social services, or health services.
• Bachelor’s degree plus three years of experience in administrative services, public health, social services, or health services.
• Advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or JD plus two years of experience in administrative services, public health, social services, or health services.

Responsibilities

• Provides advanced support for monitoring Medicaid MCO compliance and program performance.
• Reviews MCO reports, data submissions, and deliverables to assess performance and identify compliance risks
• Supports interpretation and application of Medicaid policy and regulatory requirements.
• Serves as a liaison supporting coordination between DCFS, LDH, and MCOs.
• Supports data-driven decision-making and program monitoring activities.

Skills

Collaboration

Policy interpretation

Data-driven decisions

Education

Bachelor's degree in a relevant field

Advanced degree in social science, public health, counseling, social work, or related field; or JD

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Program Consultant - Social Services

The incumbent in this position provides consultation, coordination, and program support within the Department of Children and Family Services (DCFS), Office of Child Welfare. The position supports and monitors key program elements related to Medicaid compliance, managed care oversight, and interagency coordination for children in DCFS custody.

If you're driven, collaborative, and ready to make an impact- this could be the opportunity for you!

• Six years of experience in administrative services, public health, social services, or health services; OR
• Six years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services; OR
• A bachelor’s degree plus three years of experience in administrative services, public health, social services, or health services; OR
• An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Provides advanced support for monitoring Medicaid MCO compliance and program performance.
• Reviews MCO reports, data submissions, and deliverables to assess performance and identify compliance risks
• Supports interpretation and application of Medicaid policy and regulatory requirements.
• Serves as a liaison supporting coordination between DCFS, LDH, and MCOs.
• Supports data-driven decision-making and program monitoring activities.

Position-Specific Details

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typical work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: This vacancy is located in Baton Rouge, LA.

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer (SAME) for People with Disabilities" that supports the recruitment, hiring, and retention of individuals with disabilities.