PROGRAM CONSULTANT-SOCIAL SERVICES

State of Louisiana; Baker (LA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

State as a Model Employer (SAME)

Disability employment resources

Job summary

The Office of Juvenile Justice at Jetson Center for Youth in Baker, Louisiana, seeks a compassionate Program Consultant - Social Services to support youth, families, and program staff across secure-care and community-based services. The role emphasizes clear communication, collaboration, and organized, youth-centered practices.

The successful candidate will assist with service delivery, family engagement, staff support, data collection, reporting, and problem-solving to align with agency

Qualifications

• Six years of experience in administrative services, public health, social services, or health services.
• Six years of full-time experience in any field plus three years in administrative/public health/social services/health services.
• A bachelor's degree plus three years in administrative services, public health, social services, or health services.
• An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.

Responsibilities

• Supports youth and family engagement - assists with communication, service coordination, and problem-solving between youth, families, and program staff.
• Monitors program quality - reviews service delivery, documentation, and compliance with agency standards to ensure consistent, youth-centered practices.
• Provides consultation to staff - offers guidance to program teams on policies, procedures, and best-practice approaches in social services.
• Supports data and reporting needs - collects information, prepares reports, and assists with tracking program outcomes and service trends.
• Coordinates service activities - helps organize meetings, youth/family sessions, and collaborative activities with internal and external partners.
• Assists with problem resolution - helps address concerns raised by youth, families, or staff and supports timely follow-up.
• Performs additional duties - completes tasks assigned by leadership to support social-services operations.

Skills

Clear communication

Collaborative teamwork

Empathy

Detail-oriented

Organized

Education

Bachelor's degree in a related field

Advanced degree in social sciences/health/administration or JD

Job description

Office of Juvenile Justice

Jetson Center for Youth-Monroe

15200 Old Scenic Hwy., Baker, LA 70714

The Office of Juvenile Justice is seeking a compassionate, detail-oriented Program Consultant - Social Services to support youth, families, and program staff across secure-care and community-based services. This role is ideal for a professional who communicates clearly, collaborates well with others, and values structured, youth-centered support.

As a Program Consultant, you'll help strengthen service delivery, support family engagement, assist staff with program needs, and contribute to consistent, high-quality practices across social-services operations. You'll work closely with program teams, gather information, assist with problem-solving, and help ensure services align with agency expectations and youth-development goals.

If you're organized, empathetic, and committed to supporting positive outcomes for youth and families, this position offers a meaningful opportunity to contribute to OJJ's mission.

• Six years of experience in administrative services, public health, social services, or health services; OR
• Six years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services; OR
• A bachelor's degree plus three years of experience in administrative services, public health, social services, or health services; OR
• An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.
• EXPERIENCE SUBSTITUTION:
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Supports youth and family engagement - assists with communication, service coordination, and problem-solving between youth, families, and program staff.

• Monitors program quality - reviews service delivery, documentation, and compliance with agency standards to ensure consistent, youth-centered practices.

• Provides consultation to staff - offers guidance to program teams on policies, procedures, and best-practice approaches in social services.

• Supports data and reporting needs - collects information, prepares reports, and assists with tracking program outcomes and service trends.

• Coordinates service activities - helps organize meetings, youth/family sessions, and collaborative activities with internal and external partners.

• Assists with problem resolution - helps address concerns raised by youth, families, or staff and supports timely follow-up.

• Performs additional duties - completes tasks assigned by leadership to support social-services operations.

Position-Specific Details:

Work Location: This vacancy is located at Jetson Center for Youth in Baker, Louisiana.

Appointment Type: Full time, Probational

The Office of Juvenile Justice is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.

The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15:587.1 (c)

NOTE: Prior to an appointment, the selected applicant must take and pass a drug screening test, possess a valid Louisiana Driver's License, and clear a background check.

For further information about this vacancy, contact:

Garilyn London

OJJ/ Human Resources

[e-mail]