Program Compliance Coordinator

City of Austin; Austin (TX); On-site; USD 69,000 - 86,000; Full time

Benefits offered by this job

Telework opportunities

Job summary

City of Austin seeks a Program Compliance Coordinator to perform procurement services and program management, including contract monitoring and technical support. The role emphasizes adherence to City, State, and Federal laws, stakeholder collaboration, and data-driven reporting.

Minimum qualifications include a Bachelor's degree in Business or Public Administration and four years of related experience, with Master’s degree able to substitute for up to two years.

Qualifications

• Bachelor's degree in Business Administration or Public Administration plus four years of related experience.
• Experience may substitute for education up to four years.
• Master's degree may substitute for required experience up to two years.

Responsibilities

• Establishes program methods, policies, and procedures to adhere to City, State, and Federal laws.
• Determines program metrics and resource requirements.
• Coordinates and collaborates with key stakeholders regarding program initiatives to meet guidelines and goals.
• Manages, coordinates, and implements contracts/projects associated with assigned programs.
• Monitors contracts to ensure contract goals are met in accordance with laws.
• Resolves non-compliance issues by investigating and resolving contract-related discrepancies, complaints, and disputes; negotiates settlement agreements.
• Provides training/consulting expertise to internal and external customers regarding solicitations, contracts, and/or programs.

Skills

Communication skills

Negotiation

Data analysis

Policy interpretation

Project coordination

Education

Bachelor's degree in Business Administration or Public Administration

Master's degree substitution for up to 2 years of experience

Job description

About This Position

Who We Are: Austin Financial Services Our department provides a variety of financial services and programs. Austin Financial Services (AFS) serves residents, vendors, and City departments. Our mission is to serve as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city. Our staff supports a wide variety of financial processes, including preparing the annual budget and annual fiscal report, procurement processes, franchise agreements, real estate transactions, and overseeing the City’s investment portfolio and debt management. As an internal support function within the larger City organization, AFS is proud to serve and act as a leader in financial management to its partner departments.

Job Description

Program Compliance Coordinator Purpose: Under minimal direction, performs procurement services and program management to include contract monitoring and technical support.

Duties, Functions and Responsibilities

• Establishes program methods, policies, and procedures to adhere to City, State, and Federal laws.
• Determines program metrics and resource requirements.
• Coordinates and collaborates with key stakeholders regarding program initiatives to meet guidelines and goals.
• Manages, coordinates, and implements contracts/projects associated with assigned programs.
• Monitors contracts to ensure contract goals are met in accordance with City, State, and/or Federal laws.
• Resolves non-compliance issues by investigating and resolving contract‑related discrepancies, complaints, and disputes between all involved parties; negotiates settlement agreements; and assists with resolving appeals and claims.
• Provides training/consulting expertise to internal and external customers regarding solicitations, contracts, and/or programs.
• Provides contract information in response to inquiries from City Council, City Management, Boards and Commissions, Federal officials, vendors, and other stakeholders.
• Prepares and presents reports by compiling, reviewing, and analyzing data and providing written and/or oral reports to management, to other departments, and to the federal government.

Other related duties may be assigned.

Responsibilities - Supervisor and/or Leadership Exercised

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of applicable Federal, State, and Local laws.
• Knowledge of contracts including contract language, terms, conditions, etc.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in negotiation.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
• Ability to interpret policies, procedures, and regulations.
• Ability to impartially summarize and evaluate factors related to contracts.
• Ability to resolve complex, contractual issues.
• Ability to train others.

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Business Administration or Public Administration, plus four (4) years of experience in a related field.
• Experience may substitute for education up to the maximum of four (4) years.
• Graduation with a Master’s degree from an accredited college or university may substitute for required experience up to two (2) years.

Licenses and Certifications Required: None.

Preferred Qualifications

• Experience creating, managing, and improving programs for internal and external stakeholders.
• Experience managing projects including developing plans, coordinating stakeholders, tracking deliverables, identifying risks, and supporting implementation.
• Experience establishing metrics, analyzing performance or compliance data, identifying trends, and preparing reports related to contract monitoring requirements.
• Experience developing and delivering informational and training presentations for internal and external stakeholders.
• Experience providing technical guidance and collaborating with stakeholders to support compliance and program improvement.
• Strong communication, organizational, and analytical skills, with the ability to manage multiple priorities and deadlines.
• Understanding of public administration and government contracting methods and contract management best practices.

Pay Range

$68,780.00 - $85,980.00

Hours

Monday - Friday; 8:00 a.m. to 5:00 p.m.

Telework Opportunities

Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.

Location

721 Barton Springs Rd, Austin, TX 78704

Accommodation Contact

If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.

Join the City of Austin Team

• At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation’s most dynamic and innovative cities.
• We strive to fulfill our commitment as public servants, grounding our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.