Program Claims Manager - Liability Lines

AmTrust Financial Services; United (PA); Remote; USD 80,000 - 120,000; Full time

Job summary

Ein dynamisches Unternehmen in der Versicherungsbranche sucht einen Program Claims Manager, der für die Überwachung von Dritten verantwortlich ist, die komplexe Haftpflichtansprüche bearbeiten. Diese spannende Rolle umfasst die Evaluierung von Deckungsfragen, die Sicherstellung gründlicher Ermittlungen und die Nutzung effektiver Verhandlungsstrategien. Der erfolgreiche Kandidat wird eng mit internen und externen Partnern zusammenarbeiten, um optimale Ergebnisse zu erzielen und die Einhaltung der regulatorischen Anforderungen sicherzustellen. Wenn Sie eine Leidenschaft für das Management von Haftpflichtansprüchen haben und in einem innovativen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Medizinische & Zahnärztliche Pläne

Lebensversicherung

401k

Bezahlte Freizeit

Flexible Ausgaben für Gesundheitsversorgung

Betreuungskosten

Qualifications

• 7-10 Jahre Erfahrung in der Bearbeitung komplexer Haftpflichtansprüche.
• Hohes Maß an technischem Wissen im Bereich Ansprüche und Recht.

Responsibilities

• Führung und Feedback zur Ergebnissteigerung durch Dritte.
• Überwachung und Verwaltung zugewiesener Konten.

Skills

Komplexe kommerzielle Haftpflichtansprüche

Verhandlungskompetenz

Technisches Wissen im Bereich Ansprüche

Kommunikationsfähigkeiten

Anpassungsfähigkeit

Einflussnahme ohne Beeinträchtigung von Beziehungen

Education

SCLA, CPCU oder AIC Zertifizierung

Texas Adjuster Lizenz (bevorzugt)

Tools

Papierlose Anspruchssysteme

Job description

Overview

Amtrust Financial Services, a fast-growing commercial insurance company, is seeking a Program Claims Manager. This position can be located in one of our claims offices or remotely. The successful candidate will oversee Third Party Administrators handling General Liability, Construction, Excess, Medical Malpractice, and Trucking claims. Responsibilities include evaluating coverage issues, risk transfer opportunities, ensuring thorough investigations, retaining appropriate experts, selecting and utilizing counsel, and employing effective negotiation strategies. This role reports to a Line of Business Director.

Responsibilities

1. Provide guidance and feedback to drive results through Third Party Administrators.
2. Manage and oversee assigned accounts.
3. Assist in claim due diligence for new TPA or MGA/TPA partners.
4. Lead the implementation of new TPA programs.
5. Collaborate with data analytics to evaluate TPA/program performance and communicate results.
6. Draft, review, and update service instructions for assigned programs.
7. Ensure compliance with regulatory reporting requirements.
8. Monitor TPA compliance with best practices and litigation management guidelines.
9. Escalate service issues to senior management.
10. Recognize exposures and ensure appropriate and timely reserving.
11. Evaluate coverage issues and risk transfer opportunities, especially for claims-made policies.
12. Ensure proper investigations, retention of experts, and appropriate legal counsel utilization.
13. Communicate exposures effectively internally and externally.
14. Formulate resolution strategies to achieve the best outcomes.
15. Perform claim audits.
16. Travel periodically for mediations, trials, or meetings.
17. Perform other duties as assigned.

Qualifications

1. 7-10 years of experience handling or litigating complex commercial liability claims.
2. Proficiency in navigating paperless claim systems.
3. High level of technical claim and legal knowledge.
4. Excellent written and oral communication skills.
5. Ability to interact effectively with internal and external parties.
6. Adaptability to changing situations and priorities.
7. Effective influencing skills without damaging relationships.
8. Skillful negotiation abilities.
9. Texas designated home state adjuster license preferred.
10. SCLA, CPCU, or AIC certification preferred.

#LI-REMOTE

#LI-BL1

What We Offer

AmTrust Financial Services offers a competitive compensation package and career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance (including spouses and children), Health Care Flexible Spending, Dependent Care, 401k, and Paid Time Off.

We are committed to creating a diverse and inclusive culture that values all employees' thoughts and ideas, respecting differences in race, ethnicity, gender, sexual orientation, culture, religion, or disabilities.

Valuing diversity helps us attract, retain, and develop top talent, ensuring our continued success and competitiveness as an employer of choice.