Program Attendant

The Salvation Army Southern California; Sacramento (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Salvation Army Southern California seeks a Program Attendant in Sacramento, CA to assist in 24/7 program monitoring services at various Social Services sites. Responsibilities include ensuring client safety, maintaining confidentiality, and securing the building after curfew.

Applicants should have a High School Diploma or GED equivalent and the ability to work effectively with a diverse population. This role is crucial for the safety and support of program participants.

Qualifications

• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Responsibilities

• Assist in providing 24/7 program monitoring services for all clients.
• Maintain strict confidentiality of clients’ information.
• Secure building after curfew and inspect grounds periodically.
• Answer office telephone in a courteous and professional manner.

Skills

Ability to work effectively with a diverse population

Education

High School Diploma or GED equivalent

Job description

Basic Purpose

The purpose of this position is to assist in providing 24/7 program monitoring services for all clients at the various Social Services sites as assigned. Program Attendants will be assigned to work either at the Center of Hope, Residence Building, Transitional Living Center and/or parking lot areas to keep the program sites and their participants safe. This position plays a pivotal role in controlling our building environments, ensuring that our clients and staff are safe from disorderly behavior and/or pests. This position will be responsible for controlling what items and individuals are granted entry into TSA buildings.

Essential Duties and Responsibilities

• Answer office telephone in a courteous and professional manner.
• Issue and initial receipts for donations received (Dollar amount only included if donation is monetary).
• Report problems in writing to Director.
• Maintain strict confidentiality of clients’ information.
• Ensure all residents abide by house rules and enforce curfew hours and house schedule.
• Maintain an updated time log of all activities, periodically make bed checks, monitor the facility, and conduct spot checks.
• Place business calls for clients who do not have phone access.
• Monitor client’s participation, activity and volunteer work in house and record this information on the master roster.
• Prior to wake-up call, make rounds outside the office, dorms, and parking lot to prevent possible theft of company property as well as inspecting for anything out of the ordinary.
• Make necessary announcements in regard to programs, counseling, services available, meals, etc.
• Contact the proper authorities in the event of an emergency; the point of contact these situations.
• Keep work area clean and orderly while maintaining a professional attitude at all times.
• Clean windows, floors, restroom in common areas: lobby, office, cafeteria and hallway.
• Keep hallways and doorways clear at all times.
• Secure building after curfew and make irregular, frequent rounds throughout the remainder of shift to assure adequate security.
• Inspect grounds periodically for cleanliness and safety.
• Work with Director to ensure compliance with various contracts with local area hospitals, private organizations and governments.
• Accomplish various tasks and responsibilities as assigned by various site supervisors. Additional tasks are to be in line with general duties and responsibilities.

Knowledge, Skills, Abilities and Other Qualifications Requirements

• High School Diploma or GED equivalent.
• Ability to work effectively with a diverse population.

Physical Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
• Ability to grasp, push, and/or pull objects.
• Ability to reach overhead.
• Ability to operate a telephone.
• Ability to lift up to 25 lbs. for administrative positions.
• Ability to operate a computer.
• Ability to process written, visual, and/or verbal information.
• Ability to operate basic office equipment and tools, including but not limited to staplers, 3‑hole punch, etc.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.