Program Attendant - On Call

The Salvation Army USA Western Territory; Sacramento (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Program Attendant to support 24/7 monitoring at multiple social services sites. You will help keep buildings secure, monitor residents, enforce rules, and coordinate with site supervisors to meet contract requirements.

Requirements include a High School Diploma or GED and the ability to work with a diverse population. Duties cover reception, donor receipts, rounds, and safety checks to protect clients and staff.

Qualifications

• High School Diploma or GED
• Ability to work effectively with a diverse population.

Responsibilities

• Answer office telephone professionally.
• Issue and initial receipts for donations.
• Report problems in writing to Director.
• Maintain confidentiality of clients' information.
• Enforce house rules and curfew for residents.
• Maintain time log, bed checks, and monitor facility.
• Place business calls for clients without phone access.
• Monitor resident participation and volunteer work; update roster.
• Make rounds before wake-up to prevent theft; inspect for irregularities.
• Announce programs, services, meals as needed.
• Contact authorities in emergencies; be the point of contact.
• Keep work area clean and professional.
• Clean windows, floors, restrooms in common areas.
• Keep hallways and doorways clear.
• Secure building after curfew; conduct rounds.
• Inspect grounds for cleanliness and safety.
• Work with Director on contracts with hospitals/governments.
• Perform tasks as assigned by site supervisors.

Skills

Diversity awareness

Education

High School Diploma or GED

Job description

The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

The purpose of this position is to assist in providing 24/7 program monitoring services for all clients at the various Social Services sites as assigned. Program Attendants will be assigned to work either at the Center of Hope, Residence Building, Transitional Living Center and/or parking lot areas to keep the program sites and their participants safe. This position plays a pivotal role in controlling our buildings environments, ensuring that our clients and staff are safe from disorderly behavior and/or pests. This position will be responsible for controlling what items and individuals are granted entry into TSA buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer office telephone in a courteous and professional manner.
• Issue and initial receipts for donations received (Dollar amount only included if donation is monetary).
• Report problems in writing to Director.
• Maintain strict confidentiality of clients' information.
• Ensure all residents abide by house rules and enforce curfew hours and house schedule.
• Maintain an updated time log of all activities, periodically make bed checks, monitor the facility, and conduct spot checks.
• Place business calls for clients who do not have phone access.
• Monitor client's participation, activity and volunteer work in house and record this information on the master roster.
• Prior to wake-up call, make rounds outside the office, dorms, and parking lot to prevent possible theft of company property as well as inspecting for anything out of the ordinary.
• Make necessary announcements in regard to programs, counseling, services available, meals, etc.
• Contact the proper authorities in the event of an emergency; the point of contact these situations.
• Keep work area clean and orderly while maintaining a professional attitude at all times.
• Clean windows, floors, restroom in common areas: lobby, office, cafeteria and hallway.
• Keep hallways and doorways clear at all times.
• Secure building after curfew and make irregular, frequent rounds throughout the remainder of shift to assure adequate security.
• Inspect grounds periodically for cleanliness and safety.
• Work with Director to ensure compliance to various contracts with local area hospitals, private organizations and governments.
• Accomplish various tasks and responsibilities as assigned by various site supervisors. Additional tasks are to be in line with general duties and responsibilities.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

• High School Diploma or GED equivalent.
• Ability to work effectively with a diverse population.

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
• Ability to grasp, push, and/or pull objects.
• Ability to reach overhead.
• Ability to operate a telephone.
• Ability to lift up to 25 lbs. for administrative positions.
• Ability to operate a computer.
• Ability to process written, visual, and/or verbal information.
• Ability to operate basic office equipment and tools, including but not limited to staplers, 3-hole punch, etc.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Education

High School or Equivalent (required)

Equal Opportunity Employer & Protected Veterans & Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.