Program Associate (Program Analyst) - VID 228370

General Services, Office of; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

General Services, Office of in New York seeks a Program Associate (Program Analyst) to help define, measure, and communicate organizational performance. The role blends analytical work with stakeholder engagement to translate data into actionable insights for leadership and program teams.

You will develop performance measures, perform both quantitative and qualitative analyses, and prepare concise reports. Collaboration with operational units to identify trends and drive improvement initiatives

Qualifications

• Bachelor's degree and 3 years of relevant full-time work experience in public policy, project management, policy analysis, public sector management, research, data analysis, strategic planning, or related field.
• Strong analytical judgment and attention to detail.
• Clear written and verbal communication skills.
• Ability to independently manage assigned work and engage stakeholders.

Responsibilities

• Develop performance measures and metrics.
• Conduct quantitative and qualitative analyses to assess performance.
• Prepare reports for leadership.
• Engage with operational units to identify trends and drive improvement initiatives.

Skills

Analytical reasoning

Written communication

Verbal communication

Stakeholder engagement

Education

Bachelor's degree

Advanced degree in public administration/public policy/management or related field

Job description

The Program Associate (Program Analyst) supports the New York State Office of General Services' Office of Performance and Standards in defining, measuring, and communicating organizational performance. The role involves developing performance measures, conducting quantitative and qualitative analysis, preparing reports for leadership, and engaging with operational units to identify trends and drive improvement initiatives. The position combines analytical work with stakeholder engagement to help the agency understand performance and make data-informed decisions.

Key qualifications:

• Bachelor's degree and 3 years of relevant full-time work experience in public policy, project management, policy analysis, public sector management, research, data analysis, strategic planning, or rel
• Strong analytical judgment and attention to detail
• Clear written and verbal communication skills
• Ability to independently manage assigned work and engage stakeholders
• Advanced degree in public administration, public policy, management, or related field (preferred)