Program Analyst

Research Foundation for Mental Hygiene, Inc.; City of Albany (NY); On-site; USD 64,000 - 73,000; Full time

Job summary

The Research Foundation for Mental Hygiene, Inc. (RFMH) is seeking a Program Analyst in Albany to analyze IDS program operations, monitor data quality, and support initiatives with OASAS, DMV, GTSC, and partners. Strong writing and communication skills are required.

Responsibilities include data trend analysis, reporting, developing performance measures, and coordinating with IT and stakeholders to improve IDS. A mix of qualifications from associate to JD/ PhD are acceptable.

Qualifications

• 6 years of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities.
• Associate's degree + 4 years of analysis experience.
• Bachelor's degree + 2 years of analysis experience.
• Master's degree + 1 year of analysis experience.
• J.D. or Ph.D. in related field.

Responsibilities

• Assist with the analysis of Impaired Driving Services (IDS) program data to identify trends, patterns, inconsistencies, data-quality concerns, and emerging issues.
• Identify operational trends, deficiencies, risks, and opportunities for program improvement.
• Develop recommendations to improve effectiveness, efficiency, consistency, and accountability of IDS.
• Assist with development and implementation of program improvement initiatives and strategic priorities.
• Conduct research, prepare reports and recommendations for management.
• Develop and maintain program performance measures and monitoring tools.
• Coordinate with IT staff and program stakeholders regarding system functionality, reporting requirements, data validation, and system enhancements.
• Assist in developing and delivering training for IDS providers, program directors, and other stakeholders.

Education

Associate's degree in public administration/public policy/business administration or related field

Bachelor's degree in public administration/public policy/business administration or related field

Master's degree in public administration/public policy/business administration or related field

J.D. or Ph.D.

Job description

POSITION ANNOUNCEMENT

Program Analyst

Salary Grade 18: $64,308 - $73,443

The Research Foundation for Mental Hygiene, Inc. is seeking qualified candidates to fill the position of a Program Analyst in the Office of Addiction Services and Supports. Working in the Division of Criminal Justice, the Program Analyst will work to analyze program operations and performance, identify trends and areas for improvement, monitor provider compliance, and assist with initiatives involving OASAS, the New York State Department of Motor Vehicles (DMV), the Governor's Traffic Safety Committee (GTSC), and other governmental and community partners.

Candidates should have strong organizational, management, writing, and oral communication skills; ability to work cooperatively with diverse stakeholders; and ability to work independently as well as part of a team. Candidate should have the ability to adapt to a fast-paced work environment with changing needs and priorities. Experience working in a culturally diverse communities is an asset.

Responsibilities include but are not limited to:

• Assist with the analysis of Impaired Driving Services (IDS) program data to identify trends, patterns, inconsistencies, data-quality concerns, and emerging issues.
• Identify operational trends, deficiencies, risks, and opportunities for program improvement.
• Develop recommendations to improve the effectiveness, efficiency, consistency, and accountability of IDS.
• Assist with the development and implementation of program improvement initiatives and strategic priorities.
• Conduct research, prepare reports and recommendations for management.
• Develop and maintain program performance measures and monitoring tools.
• Coordinate with information technology (IT) staff and program stakeholders regarding system functionality, reporting requirements, data validation, and system enhancements.
• Assist in developing and delivering training for IDS providers, program directors, and other stakeholders.

Minimum Qualifications:

• 6 years of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR
• Associate's degree from an accredited college or university in public administration, public policy, business administration or a closely related field AND 4 years of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR
• Bachelor's degree from an accredited college or university in public administration, public policy, business administration, or a closely related field AND 2 years of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR
• Master's degree from an accredited college or university in public administration, public policy, business administration, or a closely related field AND 1 year of professional experience analyzing complex information and identifying meaningful trends, deficiencies, and opportunities; OR
• J.D. or Ph.D.

Preferred Qualifications:

• Master's degree or higher.
• Experience with analyzing government or human services programs.
• Experience working with program data, databases, spreadsheets, dashboards, or reporting systems.
• Experience interpreting policies, regulations, standards, or statutory requirements.
• Able to conduct program monitoring, quality assurance, compliance reviews, or audits.
• Experience developing policies, procedures, guidance, reports, or recommendations.
• Experience with project management and coordinating multiple stakeholders.
• Experience working with behavioral health, substance use disorder services, criminal justice, traffic safety, impaired driving, or related programs.

Location:

1450 Western Avenue, Albany, New York 12205

Sponsorship Policy:

Applicants must be currently authorized to work in the United States. OASAS does not sponsor or assume sponsorship of employment visas at this time.

The Mission of the Research Foundation for Mental Hygiene, Inc. (RFMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. RFMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, RFMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring that RFMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. RFMH is an equal opportunity/affirmative action employer.

The Research Foundation is a private not-for-profit corporation and is not an agency or instrumentality of the State of New York. Employees of the Research Foundation are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. Excellent Benefits Package. Affi ... 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a) compliant.