Program Associate

Northern Trust; Montgomery (AL); On-site; USD 52,000 - 76,000; Full time

Job summary

Northern Trust is seeking a Program Associate for the Global Regulatory Affairs Office (GRAO) PMO to execute day‑to‑day PMO routines and support program continuity. The role involves coordinating change requests, preparing status updates, and maintaining governance artifacts across multiple programs.

The ideal candidate will have a college degree or equivalent PM/Project management experience, strong communication skills, and proficiency with Outlook, Teams, and the MS Office 365 suite.

Qualifications

• Bachelor’s degree or equivalent preferred.
• Strong verbal and written communication skills required.
• Experience with financial risk, regulatory, or compliance domains is a plus.
• Proactive, self-motivated and adaptable to change.
• Analytical mindset with problem-solving abilities.

Responsibilities

• Ensure timely packaging and archival of program deliverables.
• Coordinate assessment, approval, and implementation of change requests.
• Develop weekly status reports with progress, risks, and issues.
• Maintain risk/issue/action item log and decisions.
• Collaborate with cross-functional teams across the organization.
• Serve as PMO contact for programs and provide general PMO support.
• Assist PMO calendar and communications, including internal/external documents.
• Prioritize multiple projects with accuracy and minimal revisions.
• Facilitate discussions and drive decisions.

Skills

Excellent communication

Analytical skills

Problem-solving

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Outlook

Teams

Microsoft Office 365

SharePoint

PowerPoint

MS Project

Job description

About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The Global Regulatory Affairs Office (GRAO) is responsible for overseeing the enhancement of our risk management and controls, remediation of regulatory and audit findings and the administration of regulatory affairs, including establishing a centralized and sustainable connection point for global regulatory communications, ensuring preparedness for examinations. This Program Associate role reports to the GRAO Program Management Office (PMO) that is responsible for day‑to‑day enablement of the GRAO strategy. The primary responsibility of the Program Associate is executing day‑to‑day PMO routines and supporting the PMO members in providing continuity across the various programs and projects that execute the GRAO strategy. The ideal individual will be able to exercise good judgment in a variety of situations as well as maintain a realistic balance among multiple, competing priorities.

Program Associate Responsibilities

• Ensure timely and effective packaging and archival of all program deliverables to evidence completion of a task/set of tasks or milestone.
• Coordinate assessment, approval, and implementation of all change requests to ensure proper control of amendments.
• Develop weekly status reporting with updates on key accomplishments, activities coming due as well as risks and issues that may impact the program scope, schedule, people or budget.
• Maintain and, as needed, log of risks, issues, action items, assumptions and decisions needed through closure or resolution.
• Work with multiple partners in cross‑functional groups at various levels throughout the organization.
• Act as a PMO key point of contact for programs; provide general assistance.
• Support the PMO calendar of key activities.
• Prepare internal and external correspondences, reports and presentations. Maintain confidentiality of correspondence records, presentations and reports in a central repository system.
• Prioritize and handle multiple projects with accuracy.
• Deliver a work product that requires less revision.
• Facilitate discussions and reach decisions.

Program Associate Qualifications

• A college or university degree and/or relevant project/program management experience is preferred.
• Technical skills: Outlook, Teams, Microsoft Office 365 suite required (strong with Excel, Word, SharePoint, PowerPoint, MS Project).
• Excellent oral and written communication skills are required.
• Functional/industry knowledge is required (financial risk, non‑financial risk, regulatory and/or compliance).
• Self‑motivated, highly flexible and adaptable to change.
• Analytical and problem‑solving skills are required.
• Solid judgment to manage competing priorities.

Reasonable accommodation. Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail].