Program Assistant- Wilkes-Barre

Mt. Washington Pediatric Hospital; Wilkes-Barre (Luzerne County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Excellent health, dental, and vision保险

Generous paid time off

4 personal days

401k company match

Job summary

MFHS seeks a full-time Program Assistant for the Wilkes-Barre WIC location. You will collect data, perform eligibility screenings, and ensure delivery of WIC benefits and nutrition education to eligible clients.

Ideal candidates are bilingual (English/Spanish) with strong customer service, math skills, and the ability to lift up to 25 lbs. You will operate in a fast-paced environment that emphasizes collaboration and adherence to program policies.

Qualifications

• Associate's Degree preferred but not required.
• High School Diploma or GED required.
• 1-3 years’ experience preferred.
• Bilingual English/Spanish required.
• Child Abuse, PA Criminal Record & FBI Clearances.
• Excellent customer service and communication skills.
• Ability to perform operations with units involved in measuring and weighing.
• Basic math skills such as adding, subtraction, division and reducing fractions.
• Ability to lift 25 lbs. regularly.
• Constant standing, turning, twisting, reaching and sitting for long periods.
• Occasional pushing, pulling, squatting and walking.

Responsibilities

• The Program Assistant collects data and performs screenings for client eligibility determination.
• Ensures delivery of WIC benefits and nutrition education to eligible clients per policy and procedures.
• Attends regular training sessions and updates as directed.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Physical stamina

Basic math skills

Education

High School Diploma or GED

Associate’s Degree preferred

Job description

• Location 15 PUBLIC SQ STE 600,WILKES BARRE, PA, 18701,United States

Description

Maternal and Family Health Services’ programs touch the lives of over 100,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well. We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.

Working to meet the health and nutritional needs of women, children and families with information, education, and quality care, MFHS is currently seeking a full time Program Assistant for our Wilkes-Barre WIC location.

JOB SUMMARY

The Program Assistant is responsible for the collection of data and the performance of screenings for client eligibility determination. The position performs duties to assure the delivery of WIC benefits and nutrition education to eligible clients in accordance with organizational goals and program procedures.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Explain the purpose of the program and provide an overview of what to expect during the appointment. Explain the “WIC Rules” and “Participant’s Rights and Responsibilities”.
• Verify identification and residency of all applicants/participants; verify income eligibility; ask about voter registration status.
• Perform and record hematological and anthropometric measurements.
• Provide and document nutrition and breastfeeding contacts according to policy.
• Provide food instruments and explain the food list and procedure for use of E-WIC card.
• Provide and document appropriate and required referrals to clients.
• Attend regular training sessions and updates as directed.

MINIMUM QUALIFICATIONS REQUIRED

• Associate's Degree preferred by not required
• High School Diploma or G.E.D. required.
• 1-3 years’ experience preferred
• Bilingual (English/Spanish) required
• Child Abuse, PA Criminal Record & FBI Clearances
• Excellent customer service and communication skills
• Ability to perform operations with units involved in measuring and weighing
• Basic math skills such as adding, subtraction, division and reducing fractions
• Ability to lift 25 lbs. regularly
• Constant standing, turning, twisting, reaching and sitting for long periods of time
• Occasional pushing, pulling, squatting and walking

Summary

MFHS offers employees:

• Excellent employee and family medical, dental, and vision Insurance
• Generous paid time off
• Earn 2 weeks to start, 3 weeks after 2 years, and 4 weeks after 4 years!
• 4 personal days
• 100% 401k Company Match (up to 6% of compensation)
• MFHS Paid Life and Disability Insurance
• Employee Assistance Programs
• Family friendly schedules – no holidays, evenings, or weekends
• Paid training & development
• Flexible leave options
• Wonderfully collaborative and supportive culture

MFHS is an ADA and EEO employer. Persons representing all aspects of diversity are encouraged to apply