Program Assistant (URM)

Lutheran Family Services Rocky Mountains; Denver (CO); On-site; USD 40,000 - 50,000; Full time

Job summary

Lutheran Family Services Rocky Mountains is seeking a Program Assistant to provide essential program support for the Unaccompanied Refugee Minor (URM) program in the Denver region. The role focuses on assisting foster youth and foster families and handling administrative tasks to keep services running smoothly.

Responsibilities include reviewing documentation, supporting data tracking and reporting, assisting with financial processes, coordinating events, arranging transportation and

Qualifications

• Must be proficient with Microsoft Word and Excel, able to utilize electronic data systems, and able to use other equipment such as the copier, scanner, and calculator.
• Must be able to communicate effectively and clearly in verbal and written form.
• Must possess excellent interpersonal and communication skills to work effectively in a team.
• Must be detail-oriented, with good organizational skills.
• Must be able to work in a fast-paced, multi-tasked environment.
• Must possess a valid Colorado driver's license and be able to travel throughout the agency service.
• Must carry automobile liability insurance at the level of $100,000/300,000/100,000.
• Demonstrates commitment to the mission, values, and vision of Lutheran Family Services Rocky Mountains.

Responsibilities

• Reviews and tracks required documentation and manages filing according to regulatory requirements and agency Assists with file audits to ensure compliance and with opening, maintaining, and closing files.
• Supports data tracking and reporting according to program requirements.
• Supports with financial process including on-call, expense reports, credit card logs, and foster care billing, working directly with program and financial staff to ensure timely and accurate reports.
• Assists with program and agency groups and events, including recruitment, retention and marketing events.
• Supports the program staff in providing or setting up comprehensive services for clients to include but not limited to: therapeutic, health, educational, cross-cultural and other pertinent resources for each case.
• Drives or arranges for transportation for clients to appointments when appropriate.
• Obtains the services of an interpreter whenever necessary to ensure culturally and linguistically appropriate delivery of services.
• Participates in community outreach activities that advance the work and message of the URM program.
• Performs other duties as assigned.

Skills

Communication

Interpersonal skills

Detail-oriented

Organizational skills

Teamwork

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

This Program Assistant is responsible for completing program support services and administrative tasks to support the Unaccompanied Refugee Minor (URM) Program within the assigned region of Lutheran Family Services Rocky Mountains. The position provides support to programs serving foster youth and foster families.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews and tracks required documentation and manages filing according to regulatory requirements and agency Assists with file audits to ensure compliance and with opening, maintaining, and closing files.

• Supports data tracking and reporting according to program requirements.

• Supports with financial process including on-call, expense reports, credit card logs, and foster care billing, working directly with program and financial staff to ensure timely and accurate reports.

• Assists with program and agency groups and events, including recruitment, retention and marketing events.

• Supports the program staff in providing or setting up comprehensive services for clients to include but not limited to: therapeutic, health, educational, cross-cultural and other pertinent resources for each case.

• Drives or arranges for transportation for clients to appointments when appropriate.

• Obtains the services of an interpreter whenever necessary to ensure culturally and linguistically appropriate delivery of services.

• Participates in community outreach activities that advance the work and message of the URM program.

• Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be proficient with Microsoft Word and Excel, able to utilize electronic data systems, and able to use other equipment such as the copier, scanner, and calculator.

• Must be able to communicate effectively and clearly in verbal and written form.

• Must possess excellent interpersonal and communication skills to work effectively in a team.

• Must be detail-oriented, with good organizational skills.

• Must be able to work in a fast-paced, multi-tasked environment.

• Must possess a valid Colorado driver's license and be able to travel throughout the agency service.

• Must carry automobile liability insurance at the level of $100,000/300,000/100,000.

• Demonstrates commitment to the mission, values, and vision of Lutheran Family Services Rocky Mountains.

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED). One or more years of relevant work experience and/or training preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.