Program Assistant (Osher Lifelong Learning Institute)

The Johns Hopkins University; Columbia (MD); On-site; USD 22,000 - 32,000; Part time

Job summary

The Johns Hopkins University invites applications for a Program Assistant to provide basic administrative and operational support for a program within a department. The role supports planning and daily operations, including coordinating outreach activities and events.

Based in Howard County, MD with travel to various locations; strong Microsoft Office, data entry and customer service skills are valued as you assist with materials, communications and supply management.

Qualifications

• Basic administrative support and effective written communication required.
• Experience with data entry and basic analysis preferred.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Support outreach activities and internal events, including material prep and setup.
• Assist with data entry, report production, and basic program analysis.
• Help develop and distribute program communications.
• Respond to inquiries by email and phone; provide customer service.
• Coordinate contact with service personnel and other resources as needed.
• Monitor supplies and coordinate office equipment servicing.
• Other duties as assigned.

Skills

Customer service

Data entry

Oral and Written Communications

Word processing

Education

High school diploma or GED

Tools

Microsoft Office

Job description

We are seeking a Program Assistant who will provide basic administrative and operational support for a specific program within a department. The Program Assistant supports the planning and daily operations of the program.

This position is based in various locations throughout Howard County, Maryland. Traveling to different locations will be required.

Specific Duties & Responsibilities

• Provide support for outreach activities and internal events; assist with preparation of materials, set-up and breakdown, and participate as needed at events and activities.
• Assist with data entry, report production, and basic analysis of program results.
• Assist with development and distribution of program communications.
• Respond to or elevate questions and provide customer service through email and by phone.
• Contact service personnel or other resources for program needs.
• Monitor supply inventory and order supplies.
• Operate and coordinate the servicing of office equipment.
• Other duties as assigned.

Minimum Qualifications

• High school diploma or graduation equivalent.
• Six months of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Good written communication and proofreading skills.
• Professional customer service manner.

Technical Qualifications & Specialized Certifications

• Highly proficient with Microsoft Office programs including Outlook, Word, Excel and PowerPoint.

Technical Skills & Expected Level Of Proficiency

• Customer Service - Developing
• Data Entry - Developing
• Electronic Office Tools - Developing
• Event Coordination - Developing
• Financial Administration - Developing
• Office Procedures - Developing
• Office Supply Management - Developing
• Oral and Written Communications - Developing

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

• Classified Title: Program Assistant
• Role/Level/Range: ATO 37.5/02/OB
• Starting Salary Range: $15.80 - $22.80 HRLY (Commensurate w/exp.)
• Employee group: Casual / On Call
• Schedule: Monday-Wednesday 9am-3:30pm
• FLSA Status: Non-Exempt
• Location: Columbia, MD
• Department name: Osher Gift Program
• Personnel area: School of Arts & Sciences