Program Assistant (Osher Lifelong Learning Institute)

Johns Hopkins University; Baltimore (MD); On-site; USD 22,000 - 31,000; Part time

Job summary

Johns Hopkins University in Columbia, MD seeks a Program Assistant to provide basic administrative and operational support for the Osher Gift Program. You will assist with planning and daily program operations, outreach activities, materials, and events.

The role requires a high school diploma, strong customer service, data entry, and proficiency with Microsoft Office. The position is on-site with a casual/on-call schedule and hourly pay commensurate with experience.

Qualifications

• High school diploma or graduation equivalent.
• Six months of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent.

Responsibilities

• Provide support for outreach activities and internal events; assist with preparation of materials, set-up and breakdown, and participate as needed at events and activities.
• Assist with data entry, report production, and basic analysis of program results.
• Assist with development and distribution of program communications.
• Respond to or elevate questions and provide customer service through email and by phone.
• Contact service personnel or other resources for program needs.
• Monitor supply inventory and order supplies.
• Operate and coordinate the servicing of office equipment.
• Other duties as assigned.

Skills

Customer Service

Data Entry

Oral and Written Communications

Education

High school diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Job description

We are seeking a Program Assistant who will provide basic administrative and operational support for a specific program within a department. The Program Assistant supports the planning and daily operations of the program.

This position is based in various locations throughout Howard County, Maryland. Traveling to different locations will be required.

Specific Duties & Responsibilities

• Provide support for outreach activities and internal events; assist with preparation of materials, set-up and breakdown, and participate as needed at events and activities.
• Assist with data entry, report production, and basic analysis of program results.
• Assist with development and distribution of program communications.
• Respond to or elevate questions and provide customer service through email and by phone.
• Contact service personnel or other resources for program needs.
• Monitor supply inventory and order supplies.
• Operate and coordinate the servicing of office equipment.
• Other duties as assigned.

Minimum Qualifications

• High school diploma or graduation equivalent.
• Six months of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Good written communication and proofreading skills.
• Professional customer service manner.

Technical Qualifications & Specialized Certifications

• Highly proficient with Microsoft Office programs including Outlook, Word, Excel and PowerPoint.

Technical Skills & Expected Level of Proficiency

• Customer Service - Developing
• Data Entry - Developing
• Electronic Office Tools - Developing
• Event Coordination - Developing
• Financial Administration - Developing
• Office Procedures - Developing
• Office Supply Management - Developing
• Oral and Written Communications - Developing

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Program Assistant
Role/Level/Range: ATO 37.5/02/OB
Starting Salary Range: $15.80 - $22.80 HRLY (Commensurate w/exp.)
Employee group: Casual / On Call
Schedule: Monday-Wednesday 9am-3:30pm
FLSA Status: Non-Exempt
Location: Columbia, MD
Department name: Osher Gift Program
Personnel area: School of Arts & Sciences