Program Assistant Manager

Via-Mobility-Services; Colorado; On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits

Paid training

Paid time off

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

Life insurance

403b retirement plan

Employee assistance program

Pet discounts

PSLF program

Job summary

Via Mobility Services seeks a Transportation Program Assistant Manager to coordinate and supervise daily operations for HOP, Boulder Paratransit, and Special Contract services. You will schedule staff, handle vacations and sick time, and contribute to hiring and coaching drivers in a fast-paced environment.

Starting pay range is $70,000–$75,000 per year. Typical schedule is Monday–Friday, 3:00pm–11:00pm with potential weekend or day shifts; benefits include comprehensive medical, dental, vision,

Qualifications

• Must have a high school diploma or equivalent and transit-specific training.
• Supervisory experience of 3+ years is required or strongly preferred.
• Ability to hire staff and coordinate staffing for routes and shifts.
• Excellent communication and problem-solving abilities are essential.
• Demonstrated reliability and confidentiality with attendance.

Responsibilities

• Coordinate and supervise daily/weekly routes for HOP, Boulder Paratransit, and Special Contract services.
• Schedule staff, manage vacations and sick time, and ensure smooth field operations.
• Hire staff and provide ongoing coaching and problem solving with drivers.
• Collaborate with the Program Manager to maintain service quality and safety.

Skills

Communication

Multitasking

Interpersonal skills

Problem solving

Attendance

Confidentiality

Education

High school diploma or equivalent

Transit industry training

Tools

Microsoft Office

Google Workspace

Excel

Job description

Ready to put your transportation knowledge and adaptability to work?Looking for a fast-paced environment to thrive in?Want a role where you will have growth opportunity?Are you superior at communicating and multi-tasking?Ready to make an impact on your community and leave work feeling like you made a difference?Did you answer yes to any of these questions? If so, then Via Mobility Services may be the place for you.Being a Transportation Program Assistant Manager has its AdvantagesYou will work with other dedicated professionals who share your passion for helping individuals in need. We offer:A warm and friendly atmosphere, with a collaborative teamA role where you can interact and make a difference in a lifeA role where you can grow and put your innovative skills to workEmployee Discounts including T-Mobile, Gym Discounts, Pet Benefits & moreThe Program Assistant Manager will help coordinate and supervise activities for HOP, Boulder Paratransit, and Special Contract services. This will include scheduling staff for daily/weekly routes and coordinating vacation and sick time requests. In this role you will play an active role in hiring staff and ensuring smooth operations in the field including providing ongoing coaching and problem solving with Drivers. This role will work closely with the Boulder Program Manager.Starting pay range for the role is $70,000-$75,000This is a full-time position, the schedule will typically be Monday-Friday from 3:00pm-11:00 pm, but hours may vary depending on operational needs and include weekends or day shifts at times.Keywords: Transit manager, assistant transportation manager, transport manager, operations supervisor, assistant manager, operations coordinatorCompetitive BenefitsPaid Training! Paid Time-Off!Medical, Dental, Vision, Flexible Spending AccountEmployer paid Life Insurance403b Retirement PlanEmployee Assistance Program Employee assistance ProgramAccess to Pet Insurance discountsSpecial employee only discountsCredit Union MembershipsPublic Service Loan Forgiveness (PSLF) ProgramLearn more about why we are a great place to work: https://viacolorado.org/work-with-us/careers/employee-benefits/About Via Mobility ServicesWe are a vibrant, accomplished nonprofit with a culture built on four key values – teamwork, honesty, integrity and a passion for helping others.Via team members have a common goal: to provide our clients with mobility and transportation options that enhance a quality of life, self-sufficiency, and access to the community. Since 1979, Via has helped tens of thousands of seniors and people with disabilities live more independent lives. We also serve our community through volunteer driver training programs, disability awareness education and advocacy, human service collaborations and partnerships, community transit offerings and contracting capabilities.Via Mobility Services is an Equal Employment Opportunity Employer (EEO)Qualifications:Minimum of High school diploma or equivalent requiredEducation supplemented by specialized training in the transit industry and related transit experienceMinimum 3 years supervisor experience requiredStrongly prefer experience with managing a high volume of employeesExperience in the hiring of employeesStrong computer skills including Microsoft and Google (Int-expert level)Knowledge of occupational hazards and safety practices and proceduresDependable with a strong attendance record, good attention to detail, problem-solving skills, ability to multi-task, follow-through and understanding of confidentialityAbility to communicate effectively, both verbally and in writingInterpersonal skills and the ability to work well with other employees and the publicKnowledge of the geographic and demographic service areaMust pass and maintain DOT physical, random drug testing, and ongoing Motor Vehicle Records checks.