Program Assistant JCIPE

Jefferson Health Plans; Pennsylvania; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical (including prescription)

Supplemental insurance

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits

Tuition discounts at Thomas Jefferson 

Job summary

Jefferson Health Plans seeks a Program Assistant to provide administrative, operational, and programmatic support for academic initiatives and events in a fast-paced educational setting.

You will coordinate schedules, materials, communications, and logistics, while serving as a primary contact for faculty, staff, students, volunteers, and external partners to drive engagement.

Qualifications

• Minimum requirement is a High School Diploma or GED.
• Bachelor’s Degree preferred for program coordination roles.
• Strong organizational skills and attention to detail essential.

Responsibilities

• Provides administrative and operational support for academic programs, initiatives, workshops, meetings, and events, including coordination of schedules, materials, communications, and logistics.
• Serves as a primary point of contact for faculty, staff, students, volunteers, and external stakeholders by responding to inquiries and supporting engagement and recruitment.
• Assists with development and continuous improvement of program processes, policies, educational materials, and best practices to ensure consistency and effectiveness.
• Maintains electronic systems, databases, virtual learning and communication platforms, web content, and program records; supports data collection and evaluation activities.
• Coordinates operational and event logistics including meeting prep, space reservations, A/V, catering, marketing materials, email communications, and social media updates.

Education

Bachelor’s Degree

High School Diploma/GED

Job description

Job Details

The Program Assistant provides administrative, operational, and programmatic support for academic programs, initiatives, and events within an educational setting. Reporting to program leadership, this role assists with the coordination, development, delivery, evaluation, and continuous improvement of programs and student-centered activities. The Program Assistant serves as a key point of contact for faculty, staff, students, and external partners while supporting daily operations, communications, scheduling, logistics, and program engagement. The position requires strong organizational skills, attention to detail, collaboration across departments, and the ability to manage multiple priorities in a fast-paced academic environment.

Job Description

Job Duties

• Provides administrative and operational support for academic programs, initiatives, workshops, meetings, and events, including coordination of schedules, materials, communications, and logistics.
• Serves as a primary point of contact for faculty, staff, students, volunteers, and external stakeholders by responding to inquiries, providing program information, and supporting participant engagement and recruitment efforts.
• Assists with the development, implementation, and continuous improvement of program processes, policies, educational materials, and best practices to ensure consistency and effectiveness across programs and activities.
• Maintains electronic systems, databases, virtual learning and communication platforms, web content, and program records; supports data collection, reporting, assessment activities, and preparation of evaluation summaries.
• Coordinates operational and event-related logistics including meeting preparation, space reservations, audiovisual needs, food arrangements, conference support, marketing materials, email communications, and social media updates while performing additional duties as assigned.

Minimum Qualifications

• High School Diploma/GED
• Less than 1 year academic experience

Preferred Qualifications

• Bachelor’s Degree

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

130 S 9th Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits

Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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