Program Assistant III

Gonzaga University; Spokane (WA); Hybrid; USD 29,000 - 43,000; Full time

Job summary

Gonzaga University in Spokane is seeking a Program Assistant III to provide wide-ranging administrative and budgetary support for the History department and related programs. The role involves data entry in Banner, maintaining databases, and coordinating events, scheduling, and communications with a focus on accuracy and confidentiality.

The position offers fixed daytime hours, a hybrid telework option, and a 40-hour work week with the department requiring strong organization and customer

Qualifications

• Bachelor's Degree or equivalent experience.
• One year of related experience preferred.
• Proficient in Microsoft Office and English communication.

Responsibilities

• Provide complex administrative and budgetary support across multiple departments.
• Input course data in Banner, maintain databases, and manage records.
• Coordinate events, scheduling, travel, and department communications.
• Supervise student employees and support staff as needed.

Skills

Microsoft Office

Excel

Word

English communication

Organization

Time management

Detail orientation

Confidentiality

Customer service

Multitasking

Education

Bachelor's Degree or Equivalent Experience

1 year related experience

Job description

Title:

Program Assistant III

VP Area:

College of Arts and Sciences

Department:

History

Work Schedule:

Fixed daytime hours Monday-Friday

Telework Availability:

Hybrid Available

FLSA Status:

Non-Exempt

Employee Classification:

Regular full-time (staff 30+ hours)

Hours per week:

40

Months per year:

10

Off Months:

June-July

Job Purpose:

The position develops and maintains strong professional relationships and works collaboratively with a variety of internal and external stakeholders. Performs a wide range of complex administrative and budgetary duties in support of Environmental Studies & Sciences, History and Physics department members. Will provide direction and support to other administrative support staff and student employees.

Essential Functions:

• 40% - Administrative Support
  • Performs a wide range of complex administrative duties requiring independent judgment and initiative on assignments that are sensitive in nature.
  • Perform complex word processing tasks such as merging and sorting, integrating text and graphics, and helping to generate direct mailings, forms, flyers, posters, and other documents.
  • Input course data in Banner, create spreadsheet with courses, run error reports, and make corrections when necessary.
  • Maintain up-to-date databases and email distribution lists for departments.
  • Keep the department websites up to date in collaboration with the Arts & Sciences Web Specialist and assist Chair in maintaining social media accounts.
  • Manages correspondence for department operations. Maintains professional and accurate physical and digital records including confidential reports and information.
  • Submits and monitors work orders for offices and department members.
  • Maintaining and ordering supplies for the offices and equipment.
  • Plan, advertise, set-up, monitor, and tear-down of departmental events and meetings.
  • Scheduling of appointments, calendars, meetings, travel and other events, including the procurement of logistical needs and posting on social media accounts.
• 30% - Budgetary Support
  • Prepare, audit, and process requisitions, expense reports, invoices, contracts and credit card statements.
  • Monitor, reconcile, and generate reports on department budgets including all restricted funds.
  • Use spreadsheet and database software to create and maintain various budget and personnel records for each department.
  • Assist faculty with travel requests and expense reconciliations.
  • Monitor student employee hours/earnings to ensure compliance.
• 20% - Customer Service
  • Welcome and greet visitors with pleasant and professional demeanor.
  • Respond and proactively assist with inquires on a multi-phone line system and email communication in a timely manner.
  • Proactively work to facilitate communication between visitors and employees.
  • Resolve complex and escalated issues.
  • Oversee and assign work and special projects to student employees for assigned departments.

• Additional Duties as Assigned by the Department

Educational Requirement:

Bachelor's Degree or Equivalent Experience

In lieu of the educational qualifications, candidates may qualify with equivalent professional experience at a ratio of one year of experience for each year of required education.

Years of Related Experience Requirement:

1 year

Skills & Abilities:

Proficient in Microsoft Office, Excel, and Word.

Proficient in English written and verbal communication skills.

Excellent organizational skills.

Demonstrated time management, punctuality, and priority setting skills.

Strong attention to detail and accuracy

Ability to maintain confidentiality

Strong customer service skills.

Ability and disposition to learn new computer programs as they emerge.

Maintain composure in fast paced work environment.

Demonstrated ability to manage competing priorities with frequent interruptions.

Preferred Qualifications:

One year of budget experience.

Work experience in a higher education environment.

Knowledge/use of an integrated computer system.

Physical & On-Campus Requirements:

In-Office Presence - Ability to work on-site in typical office setting and participate in in-person meetings with colleagues: 5 days/week

Standing/Sitting - Ability to remain in a stationary position for a prolonged period: Often (50%-75% of time)

Walking - Ability to move about on foot to accomplish tasks: Rarely (1%-49% of time)

Lifting/Carrying - Ability to move or transport objects up to a specified weight (e.g., 50 pounds): Rarely (1%-49% of time)

Attention to Detail - Ability to focus on detailed tasks for extended periods: Daily (>75% of time)

Problem-Solving - Ability to identify and resolve issues effectively: Daily (>75% of time)

The budgeted salary range that the University reasonably expects to offer for this position:

$20.77 - $22.00/hour

Pay Range:

Minimum Salary (Non-Exempt): 20.77

Midpoint Salary (Non-Exempt): 25.96

Maximum Salary (Non-Exempt): 31.15

Is this position eligible for relocation reimbursement?:

No

Is this position eligible for a signing bonus?:

No

At this time, the University has suspended all new H1B visa sponsorships.