Program Assistant II: Training & Admin Support

Kent, Campa and Kate Incorporated (KCK); Arlington (VA); On-site; USD 39,000 - 41,000; Full time

Job summary

Kent, Campa and Kate Incorporated (KCK) is seeking a full-time Program Assistant II in Arlington, VA to support the NFATC. The role involves handling office procedures, data entry for course registrations, and both in-person and remote training delivery, with emphasis on accuracy and adherence to policies.

Qualified candidates have a High School Diploma plus at least two years of related experience and strong organizational and communication skills.

Qualifications

• High School Diploma is required.
• At least two years of experience in a related field.
• Superior organization skills with a high level of detail.
• Effective oral and written communication.
• Ability to operate virtual training platforms (MS Teams, WebEx, Zoom for Government, Google Meet, etc.)

Responsibilities

• Perform recurring office procedures independently and select the guideline or reference that fits the specific case.
• Receive instructions on new assignments and ensure completed work is accurate.
• Respond to routine inquiries with standard answers; refer inquiries and visitors as appropriate.
• Determine which requests should be handled by the GTM or other staff; prepare and sign routine non‑technical correspondence.
• Review materials for typographical accuracy and proper formatting.
• Ensure proper clearances are obtained when needed and maintain internal reports.
• Collect information for routine inquiries and refer non-routine requests to supervisor.
• Requisition supplies and services; transcribe dictation.
• Data entry on course registration/enrollment and provide admin support to students and instructors.
• Support both in-person and remote virtual delivery of program courses.
• Configure training platforms for course delivery and provide basic tech support to instructors and students.
• Monitor virtual participant chat and assist to ensure effective delivery.
• Assist instructors with online learning applications and course creation.
• Draft template memos for passport/visa requests as needed.
• Deliver and track passport/visa requests from SIA using government shuttle buses.
• Compose non-standard correspondence for GTM’s approval.
• Process training requests following SOPs and policies.
• Maintain records and files and perform complex data entry across systems.

Skills

Oral and written communication

Organizational skills

Virtual training platforms (MS Teams,

Zoom for Government

Google Meet

Education

High School Diploma

Associates or Bachelor's degree

Tools

MS Teams

WebEx

Zoom for Government

Google Meet

Job description

Kent, Campa and Kate Incorporated (KCK) is seeking a full-time Program Assistant II in Arlington, VA to support the NFATC. The role involves handling office procedures, data entry for course registrations, and both in-person and remote training delivery, with emphasis on accuracy and adherence to policies.

Qualified candidates have a High School Diploma plus at least two years of related experience and strong organizational and communication skills.