Program Assistant II — Student Success & Admin Support

West Virginia University; Morgantown (WV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement match

Paid holidays

Annual leave

Sick days

Wellness programs

Job summary

West Virginia University is accepting applications for a Program Assistant II in the College of Applied Human Sciences to provide daily administrative support for the Office of Student Success, including recruitment, retention, and career readiness initiatives.

The role manages forms for Graduation, Graduate forms, Academic Common Market, Ohio Reciprocity, Course Program Of Study, Internship Approvals, Degree Works Exceptions, and Academic Status Updates, and supports staff at the front desk.

Qualifications

• Associate's degree required; 1 year of admin or program support experience preferred.
• Equivalent combination of education and experience will be considered.
• All qualifications must be met by time of employment.

Responsibilities

• Provide administrative support to the Director of the Office of Student Success and staff.
• Manage front desk; direct students and answer questions.
• Assist recruitment by developing/handling communications to prospective students.
• Schedule appointments, answer phones, respond to emails for advising staff.
• Assist with graduate admissions communications, applications, onboarding.

Skills

Computer skills

Organization & time management

Communication skills

Customer service

Education

Associate's degree

Job description

West Virginia University is accepting applications for a Program Assistant II in the College of Applied Human Sciences to provide daily administrative support for the Office of Student Success, including recruitment, retention, and career readiness initiatives.

The role manages forms for Graduation, Graduate forms, Academic Common Market, Ohio Reciprocity, Course Program Of Study, Internship Approvals, Degree Works Exceptions, and Academic Status Updates, and supports staff at the front desk.