Program Assistant II — Student Success & Admin Ops

West Virginia University; Morgantown (WV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

37.5-hour work week

13 paid holidays

15 annual leave days

18 sick days

Health insurance

401(a) retirement savings match

Wellness programs

Job summary

West Virginia University in Morgantown is seeking a Program Assistant II to provide daily administrative support for the Office of Student Success, including recruitment, retention, and career readiness programs.

The role involves managing forms and processes related to Graduation, Graduate forms, Academic Common Market, Ohio Reciprocity, Course Program Of Study, Internship Approvals, Degree Works, and Academic Status Updates, and supporting front desk duties.

Qualifications

• Associate's degree required.
• At least 1 year of administrative or programmatic support experience.
• Ability to use a variety of computer programs.
• Strong oral and written communication skills.

Responsibilities

• Provide Administrative support to the Director of the Office of Student Success and staff.
• Greet students at the front desk and direct inquiries appropriately.
• Support recruitment by developing and delivering outreach materials.
• Schedule appointments, answer phones, and respond to emails for advising staff.
• Assist with graduate admissions communications, planning, and onboarding.

Skills

Organization

Time management

Multi-tasking

Prioritization

Communication

Customer service

Education

Associate's degree

Job description

West Virginia University in Morgantown is seeking a Program Assistant II to provide daily administrative support for the Office of Student Success, including recruitment, retention, and career readiness programs.

The role involves managing forms and processes related to Graduation, Graduate forms, Academic Common Market, Ohio Reciprocity, Course Program Of Study, Internship Approvals, Degree Works, and Academic Status Updates, and supporting front desk duties.