Program Assistant II - Demand Response (Hybrid)

KellyMitchell Group; San Diego (CA); Hybrid; USD 32,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

ESOP

401K

Job summary

KellyMitchell Group is seeking a Program Assistant to support Demand Response program administration and daily operations in a hybrid San Diego environment. You will be a key contact for participants and aggregators, handling enrollment tasks, documentation, and data accuracy across program systems.

The role emphasizes administrative support, data entry, cross-functional coordination, and incident documentation with IT collaboration.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• Proficient in Microsoft Word and Microsoft Excel.
• Data Entry.
• Administrative / Assistant / Customer service experience

Responsibilities

• Support day-to-day administration of Demand Response programs and related activities.
• Serve as primary contact for program participants and participating aggregators during enrollment.
• Identify and document system issues; prepare detailed incident tickets; coordinate with IT for timely resolution.
• Maintain current procedures and documentation; support program reporting; ensure data accuracy across databases.

Skills

Data Entry

Administrative Support

Customer Service

Microsoft Word

Microsoft Excel

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

KellyMitchell Group is seeking a Program Assistant to support Demand Response program administration and daily operations in a hybrid San Diego environment. You will be a key contact for participants and aggregators, handling enrollment tasks, documentation, and data accuracy across program systems.

The role emphasizes administrative support, data entry, cross-functional coordination, and incident documentation with IT collaboration.