Program Assistant for Mental Health Services

GOEBEL FIXTURE COMPANY; Lawrenceville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

State Health Benefits Package (medical

Paid New Hire Training

401(a) Retirement Plan 7.5%

Discounted tickets to attractions, etc

Supervision, training, and continuing-

Job summary

View Point Health in Georgia seeks a Program Assistant to manage front-desk and clerical duties for a multi-faceted program. You will register clients, coordinate scheduling, verify information, and maintain confidential records in a fast-paced outpatient setting.

The role requires a high school diploma or GED with two years of office experience, and prefers bilingual English/Spanish abilities, strong communication, and proficiency with Carelogic and Microsoft Office.

Qualifications

• High school diploma or GED AND two (2) years of general office or administrative experience.
• Experience working in a medical/mental health setting.
• Ability to read, write, and speak fluently in English and Spanish.
• Outgoing, engaging, and personable communication skills.
• Experience using Carelogic or other electronic record systems.
• Excellent computer skills including familiarity with Microsoft Word, Excel, and Med Terminology.
• Must be able to lift 20 pounds.
• Requires criminal background check and pre-employment drug screen.

Responsibilities

• Make initial contact with clients, register new clients and complete client orientation.
• Answer inbound calls, schedule appointments and check voicemails.
• Check insurance, receive co-pays, and send billing tickets.
• Log and upload client documents into electronic medical records.
• Document important information communicated to clients over the phone or in-person.
• Check client records and schedule pending appointments.
• Maintain communication between clients, clinicians and supervisors.
• Assist with maintaining office supplies and organizing work areas.
• Other related duties as assigned.

Skills

Bilingual English/Spanish

Outgoing communication

Organized

Customer service orientation

Education

High school diploma or GED

Tools

Carelogic

Microsoft Word

Microsoft Excel

Medical terminology

Job description

View Point Health in Georgia seeks a Program Assistant to manage front-desk and clerical duties for a multi-faceted program. You will register clients, coordinate scheduling, verify information, and maintain confidential records in a fast-paced outpatient setting.

The role requires a high school diploma or GED with two years of office experience, and prefers bilingual English/Spanish abilities, strong communication, and proficiency with Carelogic and Microsoft Office.