Program Assistant – Government Office Support

State-of-Georgi; Thomasville (GA); On-site; USD 35,000 - 42,000; Full time

Job summary

The State of Georgia, Department of Behavioral Health and Developmental Disabilities, seeks a Program Assistant in Thomasville to provide clerical and administrative support in a fully in-person role at 137 Hawthorne Dr.

Responsibilities include customer service, data entry, filing, record-keeping, and assisting clients with service applications; minimum qualifications: high school diploma and two years of general office experience; proficiency in Microsoft Office and clear English communication

Qualifications

• High school diploma or GED with two years of general office or administrative experience.
• Excellent customer service skills.
• Strong English communication and writing abilities.
• Proficient with Microsoft Office.

Responsibilities

• Provide customer service to internal and external customers; greet visitors to the Regional Field Office, respond to requests for information or direct requests to the appropriate party.
• Provide general clerical support including data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems, typing, filing, sorting mail, etc.
• Provide education, instruction and assistance on available services, benefits, resources, and the application process to individuals or families seeking waiver or state funded services
• Provide clerical support within assigned functional area (i.e., review of applications, processing consumer documents, scheduling with providers, etc.).
• Use independent judgment and initiative to perform administrative, clerical, and secretarial duties in support of I/DD programs or groups of employees.

Skills

Customer service

Data entry

English communication

Confidential data handling

Reception experience

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The State of Georgia, Department of Behavioral Health and Developmental Disabilities, seeks a Program Assistant in Thomasville to provide clerical and administrative support in a fully in-person role at 137 Hawthorne Dr.

Responsibilities include customer service, data entry, filing, record-keeping, and assisting clients with service applications; minimum qualifications: high school diploma and two years of general office experience; proficiency in Microsoft Office and clear English communication