Program Assistant- Community Health Work

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 35,000 - 52,000; Full time

Job summary

Penn Medicine in Philadelphia seeks a Program Assistant to support Community Health Worker (CHW) teams embedded in inpatient and outpatient settings, enrolling patients for the IMPaCT intervention and assisting with quality improvement initiatives.

You will use the electronic health record to identify eligible patients, support health-related goal setting with CHWs, and ensure accurate documentation in REDCap and other platforms.

Qualifications

• H.S. Diploma/GED is required.
• 1–2 years experience in health care, non-profit, or community-based organizations, and service in low-income communities.
• Bachelor of Arts or Science is required.
• Health Sciences, Social Work, Sociology, or Public Health background preferred.

Responsibilities

• Identifies, outreaches, and enrolls patients eligible for the IMPaCT intervention, ensuring program enrollment goals are met weekly and annually.
• Uses the electronic health record to identify and produce reports of patients meeting eligibility for CHW support; supports documentation in REDCap and data reporting.

Education

H.S. Diploma/GED

1-2 years experience in health care, non-profit, or community-based organizations, and service in low-income communities

Bachelor of Arts or Science

Health Sciences, Social Work, Sociology, Public Health

Job description

DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary

• The Program Assistant will provide support for multiple Community Health Worker (CHW) teams embedded within inpatient and outpatient settings. CHWs provide person-centered support to Penn Medicine patients to set and achieve health goals. Program Assistant duties include identifying, outreaching, and enrolling patients eligible to receive the IMPaCT CHW intervention. Duties will also include screening and enrolling participants in quality improvement (QI) initiatives, maintaining telephone follow-up with participants, data collection, survey administration, medical chart abstractions, data entry/cleaning. Additional tasks may include assisting with ongoing projects related to implementing IMPaCT in new settings. The Program Assistant may also support other center-wide projects and perform other duties as reasonably assigned.

Responsibilities

• Identifies, outreaches, and enrolls patients eligible for the IMPaCT intervention, ensuring that program enrollment goals are met weekly and annually Uses the electronic health record to identify and produce reports of patients meeting eligibility criteria for CHW support Supports patients in creating a health-related goal to work on with the CHW Ensures accurate and timely documentation in specified platforms including REDCap Provides support for IMPaCT quality improvement and evaluation initiatives, including: Identifies, outreaches, and conducts assessment with participants Completes data entry, data cleaning, and reporting

Credentials

Education or Equivalent Experience

• H.S. Diploma/GED (Required)
• 1-2 years experience in health care, non- profit, or community-based organizations, and service in low-income communities
• Bachelor of Arts or Science
• Health Sciences, Social Work, Sociology, Public Health

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

• We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.