Program Assistant - Client Services & Data

Remote Jobs; Bridgeport (CT); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Holidays

Life and disability insurance

Retirement plan with company match

Job summary

Remote Jobs in Bridgeport, CT region seeks a Program Assistant to support domestic violence programs with administrative duties. This in-person, 40-hour-per-week role involves client intake, data entry, and coordination with DV staff. The position starts at $20/hour and requires strong communication, organization, and time-management skills.

Bilingual Spanish preferred. The role partners with the DV Manager and Intake Coordinator to ensure smooth client flow across programs, including

Qualifications

• Excellent communication and organizational skills with attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to multi-task and function well in a high-paced environment.

Responsibilities

• Sending communications via text message, letters, and/or phone calls to new clients entering programs
• Entering notes and data into the electronic records.
• Assisting the Manager and Intake Coordinator in managing the flow of clients in various programs: FVEP, Evolve and Explore.
• Conduct orientation and occasional intake assessments to clients entering assigned DV programs
• Maintaining physical files, creating files for new client intakes
• Adhering to best practices related to gender responsive and trauma informed strategies
• Uploading monthly/discharge reports, as assigned.
• Reception/security area coverage as needed, and the overall front-line operations (about 20 hours a week.)
• Cultivating and maintaining professional relationships with the guests/clients and staff who enter the building
• Communicating accurately and swiftly to referral sources
• Special projects and other duties as assigned by the DV Manager/Director

Skills

Communication

Organization

Time management

Spanish (preferred)

Education

Associate's degree or administrative training certificate

Job description

Remote Jobs in Bridgeport, CT region seeks a Program Assistant to support domestic violence programs with administrative duties. This in-person, 40-hour-per-week role involves client intake, data entry, and coordination with DV staff. The position starts at $20/hour and requires strong communication, organization, and time-management skills.

Bilingual Spanish preferred. The role partners with the DV Manager and Intake Coordinator to ensure smooth client flow across programs, including