Program Assistant, Child Care Financial Aid (Hybrid)

Child Care Resource Center; San Bernardino (CA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403(b) plan with employer match

Paid time off

Holidays and winter break

Education reimbursement

Employee assistance program

Job summary

Child Care Resource Center seeks a Program Assistant to support the CCFA division with clerical and customer service duties in a hybrid California office. You will help maintain family eligibility records and respond to childcare questions from parents and providers.

Ideal candidates have strong organization, communication skills, and a commitment to program compliance and customer service. The role includes travel and background checks as part of the program requirements.

Qualifications

• High School diploma or equivalent plus 2 years of related work experience or an associate degree.
• Equivalent combination of education and experience acceptable.
• Proficiency with Windows-based programs and data entry is required.

Responsibilities

• Clerical and general assistance including filing, mailing, enrollment packets and action notices.
• Provide professional customer service to clients, families and providers; handle calls and inquiries.

Skills

Clerical tasks

Customer service

Education

High School diploma or equivalent

Associate’s Degree in Psychology, Sociology, Child Development, Social Work, Family Studies, or related field

Tools

Windows

Data entry systems

Job description

Child Care Resource Center seeks a Program Assistant to support the CCFA division with clerical and customer service duties in a hybrid California office. You will help maintain family eligibility records and respond to childcare questions from parents and providers.

Ideal candidates have strong organization, communication skills, and a commitment to program compliance and customer service. The role includes travel and background checks as part of the program requirements.