Program Assistant - AmeriCorps Seniors (PT-Program Assistant I)

Senior Resources Inc.; Columbia (SC); On-site; USD 16,531 - 20,664; Part time

Job summary

A local nonprofit organization in Columbia, SC is seeking a part-time Administrative Support Assistant to provide support for AmeriCorps Seniors programs. Responsibilities include assisting with clerical duties, providing customer service, and organizing events. Applicants should have a high school diploma and customer service experience. This is an entry-level position requiring strong organizational and communication skills.

Qualifications

• High school diploma or equivalent is required; associate's degree or higher is preferred.
• Experience in customer service with strong organizational, communication, and interpersonal skills.
• Ability to lift, bend, and carry up to 25 lbs.

Responsibilities

• Provide administrative support to program staff including record keeping and in-person customer service.
• Conduct routine communication through telephone calls for the program.
• Assist with planning events including scheduling, ordering, and setup.

Skills

Customer service experience

Strong organizational skills

Communication skills

Interpersonal skills

Word processing and computer skills

Education

High school diploma or equivalent

Associate's degree or higher (preferred)

Job description

Supports the AmeriCorps Seniors department by providing the Foster Grandparent and Senior Companion programs with administrative and special project support. This position assists in clerical and programmatic duties and has responsibility for office organization, following established methods, procedures and policies involving some independent judgment in carrying out tasks.

Additional Information: This is a part-time, temporary grant funded, non-exempt position, hourly up to 27 hours per week. SRI compensation schedule 14. Reports to Director of AmeriCorps Seniors. Employee must complete a Criminal History Check (national sex offender check, state background check, fingerprints).

SPECIFIC DUTIES AND RESPONSIBILITIES

1. Provides administrative support to program staff, including record keeping, mailing correspondence, in-person customer service, and documentation review.
2. Helps to conduct telephone calls for the program, including routine communication with volunteers, referral stations, caregivers, potential clients and clients.
3. Supports with planning and implementation of orientation, in-service training, and recognition events, to include scheduling speakers, ordering food, copying materials, setup, sign-in table, and cleanup.
4. Assists with volunteer and client assessments and surveys.
5. Records information into the Volunteer Reporter database.
6. Assembles information packets, handbooks, mailings/cards, and other materials.
7. Communicates any issues or potential issues with volunteers, clients, caregivers or referral stations with program director.
8. Other duties and tasks as required by the Executive Director or AmeriCorps Seniors Director, or as required to fulfill the mission of the organization.

Qualifications

• High school diploma or equivalent, required; associate’s degree or higher, preferred.
• Customer service experience required, with strong organizational, communication, and interpersonal skills.
• Must be dependable and courteous in a fast-paced environment.
• Word processing and computer skills required.
• Must be able to lift, bend and carry up to 25 lbs for 100 feet.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Individual and Family Services