Program Assistant 100 Families I

Ouachita Behavioral Health & Wellness; Hot Springs (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

Ouachita Behavioral Health & Wellness seeks a part-time Program Assistant to support the 100 Families program with clerical and administrative tasks. The role involves updating the Resource Guide, scheduling reminders, handling applications for public assistance, phone/email communications, and maintaining office supplies.

The ideal candidate has at least three years of administrative experience, proficiency in Microsoft Office and Canva, strong communication skills, and the ability to travel to

Qualifications

• Minimum of three years job experience as an administrative assistant, executive assistant, or related field.
• Technologically proficient; proficient in Microsoft Office Suite, Canva, cloud-based communication systems, and able to quickly learn new technological platforms.
• Able to communicate in a professional manner both verbally and digitally.
• Ability to travel to the office daily, or as required by the supervisor.
• CPR, First Aid, Handle with Care, and Verbal De-Escalation are not required for this position.

Responsibilities

• Continuously call and update the 100 Families Resource Guide.
• Call clients and remind them of their appointments.
• Maintain applications for public assistance in the office.
• Answer phone calls, take messages and check voicemails.
• Obtain client information and add clients to referral list.
• Maintain and order office supplies.
• Email community partners about 100 Families events.
• Triage clients.
• Other duties as assigned.

Skills

Administrative experience

MS Office

Canva

Cloud-based communication

Verbal communication

Travel to office

Job description

Named 2025 Organization of the Year by the Greater Hot Springs Chamber of Commerce, we are looking to add people to our team with a passion for making a difference. We are seeking an exceptional Program Assistant to join our 501(c)(3) nonprofit organization dedicated to transforming lives and creating positive change in our community. This individual will provide clerical and administrative assistance in a part-time capacity to the 100 Families Initiative program.

Ouachita Behavioral Health and Wellness (OBHAW) is the oldest nonprofit mental health organization in the area, and we are dedicated to transforming lives and creating positive change in our community. Our team members work together to create a collaborative, empowering environment where individuals are able to heal and find hope. We are a values-driven organization and believe that these values should guide us: Openness - Balance - Honesty & Integrity - Accountability - Work Together.

Join us today in our mission to create lasting change!

Job Title:

Program Assistant

Department:

100 Families

Reports to:

100 Families County Coordinator

Hours of Work:

20 per week

FLSA Classification:

Nonexempt

Job Summary:

Provides clerical and administrative support to the 100 Families program.

Essential Functions:

• Continuously call and update the 100 Families Resource Guide.
• Call clients and remind them of their appointments.
• Maintain applications for public assistance in the office.
• Answer phone calls, take messages and check voicemails.
• Obtain client information and add clients to referral list.
• Maintain and order office supplies.
• Email community partners about 100 Families events.
• Triage clients.
• Other duties as assigned.

Preferred Qualifications:

• Minimum of three years job experience as an administrative assistant, executive assistant, or related field.
• Technologically proficient; proficient in Microsoft Office Suite, Canva, cloud-based communication systems, and able to quickly learn new technological platforms.
• Able to communicate in a professional manner both verbally and digitally.
• Ability to travel to the office daily, or as required by the supervisor.
• CPR, First Aid, Handle with Care, and Verbal De-Escalation are not required for this position.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have the ability to use a computer as required. Must be able to communicate with others in an understandable manner. Must be able to operate standard office equipment. Work is primarily sedentary but must be able to move through the building to access office equipment. May need to occasionally move light equipment. Regular attendance at work is a requirement of this position. Able to travel within the five-county catchment area and to conferences/training as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.