Program Assistant

Colonial Group; Washington (District of Columbia); On-site; USD 50,000 - 65,000; Full time

Job summary

ASRC Federal Facilities Logistics LLC is seeking a Program Assistant onsite to support an ATF contract in Washington, DC. The role involves heavy administrative support, FOIA/PIA processing, mail handling, and coordination with ATF and DOJ offices.

The ideal candidate has 1–2 years in an office environment, strong MS Office skills, and the ability to obtain a Top Secret clearance. This onsite position emphasizes confidentiality and precise, timely task execution.

Qualifications

• Proficient in MS Office (Word, Excel, PPT).
• Ability to meet deadlines with strong time management.
• Strong written and oral communication; maintain confidentiality.
• Must be US Citizen and able to obtain Top Secret clearance.

Responsibilities

• Process FOIA/Privacy Act requests.
• Handle arrival of mail and document processing.
• Serve as PSD courier and hand-carry mail to ATF Headquarters/DOJ.
• Receive and review mail, prepare responses, and perform data entry with accuracy.
• Ship materials via commercial carrier.
• Receive calls and greet visitors; forward calls and monitor voicemails.
• Order, maintain, and disseminate supplies; maintain office equipment.
• Coordinate background investigation-related tasks and fingerprint processes.
• Provide administrative and secretarial support for PSD and generate basic reports.
• Interact professionally with ATF and other agencies.

Skills

MS Office

Time management

Communication skills

Confidentiality

US Citizenship

Top Secret clearance

Education

High School Diploma or GED

Job description

ASRC Federal Facilities Logistics LLC is seeking a Program Assistant onsite to support an ATF (Alcohol, Tobacco, and Firearms) contract in Washington DC. ASRC Federal provides information security, enterprise architecture, software development and health IT solutions to federal government customers. Our employees embrace innovation and are committed to a culture of continuous, standards-driven process improvement and assimilation of industry best practices.

Work Location: Washington, DC

Responsibilities

• Processes Freedom of Information Act/Privacy Act requests
• Files read receipt correspondence
• Serves as the PSD courier to hand-carry mail throughout ATF Headquarters and DOJ
• Receives and reviews all incoming mail and correspondences; Prepares responses to general inquiries; also Performs data entry with accuracy and little to no supervision
• Ships materials and documents via commercial carrier
• Serves as a receptionist (answers phone and greets/escorts visitors), Forwards calls to the appropriate parties within PSD, and monitors voicemails
• Orders, maintains, and disseminates supplies
• Maintains office equipment and makes services calls
• Serves as the primary point of contact (POC) for any outside agency including federal, state and local enforcement requesting a background investigation previously completed by ATF
• Documents receipt of prior background investigations received from other agencies;
• Maintains databases and spreadsheets to track information (fingerprint results, personnel security file requests, security forms); and Files, maintains, and safeguards hardcopy documents and correspondence
• Scans and copies personnel security records
• Coordinates and facilitates requests for on-site fingerprint appointments and takes fingerprint scans for FBI fingerprint checks as a part of the background investigation process; also provides accurate and reliable information regarding the fingerprinting process
• Conducts PIV checks
• Provides full administrative and secretarial support for PSD and prepares reports to provide information related to organizational, administrative, and/or procedural tasks
• Interacts with various parties within ATF and other agencies using professional and courteous interpersonal skills (document requests, status updates); and
• Performs other duties as assigned

Requirements

• Knowledge of MS Office (Word, Excel, PPT)
• Excellent time management and ability to meet strict deadlines
• Strong written and oral communication skillsGood customer/client handling skills and the ability to maintain confidentiality
• US Citizen and ability to obtain a Top Secret clearance

Education/Experience

• High School Diploma or GED
• 1 to 2 years of experience in office environment