Program Assistant

West Coast University; Town of Florida (NY); On-site; USD 42,000 - 57,000; Full time

Job summary

West Coast University is seeking a Program Assistant to provide administrative support for healthcare programs and help students and staff navigate daily operations.

You will coordinate meetings, maintain records, and handle confidential information with discretion while delivering excellent service to students, associates, faculty, and other stakeholders.

Qualifications

• Two to three years of office/administrative/secretarial duties, preferably including support for managers in an academic or business office environment.
• Proficient reception and telephone communication skills.
• Knowledge of record keeping, account maintenance, and purchasing practices and procedures.
• Proficient grammar, punctuation, spelling, and English usage.

Responsibilities

• Assist program leadership with administrative assignments.
• Handle confidential information for students, staff, faculty, and campus affairs.
• Initiate, collect, and track data in a database system and maintain related records.
• Schedule and organize committee meetings; prepare and distribute minutes.

Skills

Reception skills

Communication

Customer service

Education

Associate’s degree or equivalent

Tools

Microsoft Office

Outlook

Word

PowerPoint

Job description

Come care with us at West Coast University! As a Program Assistant for a certified Great Place to Work, you willprovide administrative support for healthcare programs. Through your daily activities and interactions, you will help students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare. At West Coast University you will have the opportunity to share your knowledge and experience as a key member of our student-centered, innovative community!
You will make an impact by:

• Assisting the program leadership team with all administrative assignments.
• Dealing discreetly with large volumes of sensitive, confidential information concerning student, staff, faculty and campus affairs, information contained in minutes, letters, and other documents.
• Initiating, collecting, and tracking data within a database system to ensure appropriate related records are maintained.
• Scheduling and organizing committee meetings; assisting with the preparation, typing, filing, and distribution of minutes.
• Providing world class customer service to students, associates, faculty, and other stakeholders.
• Monitoring and communicating regularly with students and/or associates for adherence to license, certifications, development activities, and any other applicable information/documentation and sends to proper department for filing.
• Serving as backup to other departments (student services, bursar, registrar, reception, etc.) as needed.
• Maintaining record keeping and filing systems.
• Maintaining files, ensuring accurate and up-to-date information for accreditation. Maintains accreditation files and prepares accreditation reports as directed.
• Performing other duties as assigned.

Your Experience Includes:

• Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.
• Two to three years of experience performing office and administrative/secretarial duties, preferably including some administrative support work for one or more managers in an academic or business office environment.
• Proficient reception and telephone communication skills and techniques.
• Knowledge of record keeping, account maintenance, and purchasing practices and procedures.
• Proficient command of grammar, punctuation, spelling, and correct usage of the English language.

Education:

• Associate’s degree or equivalent work experience required.

Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.
At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.
West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.