Program Assistant

S.C. Department of Public Health; South Carolina; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dedicated team at the South Carolina Department of Public Health, where your contributions will directly impact the community. This role involves assisting customers with vital records applications, ensuring accuracy in data entry, and providing exceptional customer service. With a strong emphasis on teamwork and excellence, you will play a vital role in maintaining the integrity of vital records. The department values diversity and is committed to creating an inclusive workplace. If you are passionate about serving the public and making a difference, this is the perfect opportunity for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability Insurance

Life Insurance

Paid Parental Leave

15 days annual leave

15 days sick leave

13 paid holidays

State Retirement Plan

Qualifications

• High school diploma required; bachelor's degree may substitute for experience.
• 3 years of customer service and 2 years of cashiering experience needed.

Responsibilities

• Assist customers with applications for certified copies of vital records.
• Enter data into the electronic vital records system and ensure accuracy.
• Perform clerical duties including filing and organizing documents.

Skills

Customer Service

Cashiering

Clerical Skills

Bilingual in Spanish

Typing (40 wpm)

Education

High School Diploma

Bachelor's Degree

Associate's Degree

Job description

Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

THIS IS A REPOST. PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY

JOB RESPONSIBILITIES:

Under Supervision of the Spartanburg Vital Records Supervisor;

• Assist customers in the completion of applications for certified copies of vital events.
• Following established policies, screens applications for necessary information and entitlement to documents; issues certified copies of vital records; advises when discrepancies are apparent on original documents or when no record is found;
• Enters data from application into electronic vital records system.
• Follows established policies regarding security paper and collection and receipting of fees.
• Reconciles any discrepancies to ensure strict accountability for audit purposes;
• Following established policies initiate amendments by affidavits of correction, paternity acknowledgments, legitimations, and court orders; initiates the establishment of delayed certificates;
• Assists in a variety of assigned clerical and office maintenance duties including but not limited to filing, organizing, occasional cleaning, etc.

State Minimum Requirements:

A high school diploma and relevant program experience. A bachelor's degree may be substituted for the required program experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements:

Three (3) years of face-to-face customer service, Two (2) years of cashiering or banking experience. Ability to type at a corrected rate of 40 wpm (testing test required).

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Bilingual in Spanish, Associate's or bachelor's degree, and/or Six (6) years of responsible clerical experience.

DRIVING RECORD:

If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

SC DPH is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DPH does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

Applicants needing an accommodation for medical reasons or a sincerely held religious belief may submit a request for an accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

Benefits:

The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs