Program Assistant

United Way of the Midlands; Omaha (NE); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Health insurance

401(k) Retirement plan

Paid vacation

Professional development assistance

Tuition reimbursement

Job summary

United Way of the Midlands is seeking a Program Assistant for the Weatherization Program. This part-time position provides essential administrative support to the Manager of Eligibility Operations.

In this role, you will assist with various programs, organize applications, communicate with participants, and handle clerical duties. Ideal candidates will have an associates degree, 2-4 years of relevant experience, and strong organizational skills.

Qualifications

• Associates degree in a business-related field or equivalent from two-year college or technical school.
• 2-4 years of related experience.
• Ability to maintain confidentiality when dealing with sensitive information.

Responsibilities

• Provides support to the Manager, Eligibility Operations.
• Assists in 211 and Weatherization programs and projects.
• Verifies, organizes applications and assists in approvals and denials.
• Attends staff meetings and takes notes.
• Makes copies and updates participant and program files as needed.

Skills

Detail oriented

Time management

Interpersonal skills

Creative thinking

Phone etiquette

Organizational skills

Education

Associates degree in a business-related field

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

Organization: United Way of the Midlands

Job Title: Program Assistant (Weatherization Program)

Department: Programs, Weatherization Assistant Program

FLSA Status: Part-time, Hourly, Non-Exempt

Location: Omaha, NE (on-site)

About United Way of the Midlands: Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government, and not-for-profit sectors and raising money to support our communitys most impactful health and human service programs. UWMs funded programs and direct services including JAG Nebraska, 211, and the Weatherization Assistance Program focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential, and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table.

UWM Mission: United Way of the Midlands UNITES our communitys CARING SPIRIT to build a STRONGER tomorrow.

Guiding Principles: At United Way of the Midlands, we Build TRUST in everything we do. Extend GRACE by thinking beyond ourselves. Show GRIT by bringing it everyday. Be OPEN to embracing others differences. Actively ENGAGE by listening and sharing. Live CURIOUSLY to learn constantly.

Program Assistant Summary:

The Program Assistant is responsible for providing support to the Manager, Eligibility Operations through various administrative and clerical duties and will provide support to various programs and projects.

Responsibilities:

• Provides support to the Manager, Eligibility Operations
• Assists in 211 and Weatherization programs and projects
• Verifies, organizes applications and assists in approvals and denials
• Communicates between Weatherization Program participants
• Communicates between 211 Financial Assistance program participants
• Attends staff meetings and takes notes
• Makes copies and updates participant and program files as needed
• Assists with inbound calls when needed.
• Other duties as assigned.

Required Skills and Abilities:

• Detail oriented with the ability to navigate within structured timelines and regulations.
• Excellent time management skills Excellent interpersonal skills Creative thinking Excellent phone etiquette Ability to maintain confidentiality when dealing with sensitive information.
• Knowledge of MS Outlook, Word, Excel and PowerPoint Must have polite, clear and compelling oral and written communication skills.
• Must be able to execute and accomplish immediate deliverables on short notice.
• Must be highly organized, responsive and be able to handle multiple deliverables at the same time.
• Must be a great teammate that cares deeply about the overall success of UWM.

Education and Experience:

Associates degree in a business-related field or equivalent from two-year college or technical school

2-4 years of related experience

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Must occasionally lift and/or move up to 10 pounds. Ability to communicate clearly in person and over the telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Benefits:

• Shared health, dental and vision insurance
• Generous 401(k) Retirement plan
• Paid vacation and sick time
• Employer paid life and disability insurance
• Professional development assistance
• Tuition reimbursement

United Way of the Midlands isan equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.