Program Assistant

Kids for the Future; Omaha (NE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation and sick time

Job summary

United Way of the Midlands provides critical support as a Program Assistant, assisting the Manager of Eligibility Operations and supporting the 211 and Weatherization programs with applications, approvals, denials, and documentation.

The role requires an Associates degree in a business field and 2–4 years of related experience, plus strong MS Office skills, confidentiality, and teamwork. This is a full-time, on-site position in Omaha with competitive benefits.

Qualifications

• Associates degree in a business-related field or equivalent from two-year college or technical school.
• 2-4 years of related experience.

Responsibilities

• Provides support to the Manager, Eligibility Operations
• Assists in 211 and Weatherization programs and projects
• Verifies, organizes applications and assists in approvals and denials
• Communicates between Weatherization Program participants
• Communicates between 211 Financial Assistance program participants
• Attends staff meetings and takes notes
• Makes copies and updates participant and program files as needed
• Assists with inbound calls when needed.
• Other duties as assigned.

Skills

Detail oriented

Interpersonal skills

Creative thinking

Confidentiality

MS Office

Communication

Organization

Team player

Education

Associates degree in business-related field

2-4 years of related experience

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

Job description

• Location 1229 MILLWORK AVE STE 402,Omaha, NE, 68102-4123,United States
• Base Pay $18.00 - $20.00 / Hour
• Job Category Weatherization, Trades, Energy Auditor
• Employee Type FT Non-Exempt
• Required Degree 2 Year Degree
• Manage Others No

Contact information

• Phone [phone]
• Email [e-mail]

Organization: United Way of the Midlands

About United Way of the Midlands:

Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government, and not-for-profit sectors and raising money to support our community’s most impactful health and human service programs. UWM’s funded programs and direct services – including JAG Nebraska, 211, and the Weatherization Assistance Program – focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential, and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table .

UWM’s Mission:

United Way of the Midlands UNITES our community’s CARING SPIRIT to build a STRONGER tomorrow.

At United Way of the Midlands, we…

Build TRUST in everything we do.

Extend GRACE by thinking beyond ourselves.

Show GRIT by bringing it everyday .

Be OPEN to embracing others’ differences.

Actively ENGAGE by listening and sharing.

Live CURIOUSLY to learn constantly.

The Program Assistant is responsible for providing support to the Manager, Eligibility Operations through various administrative and clerical duties and will provide support to various programs and projects.

Responsibilities:

• Provides support to the Manager, Eligibility Operations
• Assists in 211 and Weatherization programs and projects
• Verifies, organizes applications and assists in approvals and denials
• Communicates between Weatherization Program participants
• Communicates between 211 Financial Assistance program participants
• Attends staff meetings and takes notes
• Makes copies and updates participant and program files as needed
• Assists with inbound calls when needed.
• Other duties as assigned.

Required Skills and Abilities:

• Detail oriented with the ability to navigate within structured timelines and regulations.
• Excellent interpersonal skills
• Creative thinking
• Ability to maintain confidentiality when dealing with sensitive information.
• Knowledge of MS Outlook, Word, Excel and PowerPoint
• Must have polite, clear and compelling oral and written communication skills.
• Must be able to execute and accomplish immediate deliverables on short notice.
• Must be highly organized, responsive and be able to handle multiple deliverables at the same time.
• Must be a great teammate that cares deeply about the overall success of UWM.

Education and Experience:

• Associates degree in a business-related field or equivalent from two-year college or technical school
• 2-4 years of related experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must occasionally lift and/or move up to 10 pounds .
• Ability to communicate clearly in person and over the telephone.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

Shared health, dental and vision insurance

Paid vacation and sick time

Employer paid life and disability insurance

United Way of the Midlands isan equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.