Program Analyst (Pathways Recent Graduate)

Equal Employment Opportunity Commission; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

Equal Employment Opportunity Commission (EEOC) seeks a Program Analyst to join RESOLVE, Office of the Chair, focusing on analyzing RESOLVE program activities and supporting program improvement. You will assist stakeholders and coordinate mediation activities while navigating Pathways Recent Graduates eligibility and participation requirements.

The Pathways Recent Graduates Program is open to all eligible graduates, including veterans, with specific degree and transcript submission requirements.

Qualifications

• Analyzing and evaluating program activities, processes, or services to identify trends, problems, and opportunities for improvement.
• Collecting and analyzing program data from various sources and preparing reports to support program evaluation and management decision-making.
• Providing information and assistance to program stakeholders regarding policies, procedures, and services, and coordinating program activities and inquiries.
• Applying knowledge of alternative dispute resolution (ADR) processes, principles, or practices to support program operations and ADR-related inquiries.

Responsibilities

• Analyzing and evaluating program activities, processes, or services to identify trends, problems, and opportunities for improvement.
• Collecting and analyzing program data from various sources and preparing reports to support program evaluation and management decision-making.
• Providing information and assistance to program stakeholders regarding policies, procedures, and services, and coordinating program activities and inquiries.
• Applying knowledge of ADR processes, principles, and practices to support program operations and ADR-related services.

Skills

Analyzing program activities

Data collection & analysis

Stakeholder support

ADR knowledge

Education

Master's degree or higher in related field

Ph.D. or equivalent doctoral degree

Job description

As a Program Analyst, you will be part of RESOLVE, Office of the Chair, U.S. Equal Employment Opportunity Commission (EEOC). If selected, you will be responsible for analyzing RESOLVE Program activities, supporting program improvement, assisting stakeholders, and coordinating mediation activities. The Pathways Recent Graduates Program is open to all eligible students and recent graduates regardless of age, including older individuals and veterans who are students and recent graduates.

Pathways Recent Graduates Program Eligibility

The Pathways Recent Graduates Program is open to all eligible graduates regardless of age. To be eligible for the Pathways Recent Graduates Program, one of the following requirements must be met:

• Must have obtained a qualifying Associates, Bachelor's, Master's, Professional, Doctorate, Vocational or Technical degree or certificate from a qualifying educational institution, within the previous 2 years.
• Veterans, as defined in 5 U.S.C. 2108, unable to apply within two years of receiving their degree, due to military service obligation, have as much as six years after degree completion to apply.
• Note: Current students may apply if they are in the final semester of degree/certificate program.
• You must include your expected date of graduation on your resume.

You must submit the following at the time of application: A copy of your unofficial transcripts from the educational institution you attended attesting to your education completed to date. Your unofficial transcripts must reflect: (1) your name; (2) overall grade point average (GPA); AND (3) Degree Type (e.g., Bachelor's, Master's, etc.) and Degree Major. If selected, you must submit an official transcript that confirms the date your degree was conferred prior to appointment. Failure to submit proof of degree/certificate completion will result in the withdrawal of your application from consideration for this position.

To Qualify for the GS-09:

• Analyzing and evaluating program activities, processes, or services to identify trends, problems, and opportunities for improvement.
• Collecting and analyzing program data from various sources and preparing reports to support program evaluation and management decision-making.
• Providing information and assistance to program stakeholders regarding policies, procedures, and services, and coordinating program activities and inquiries.
• Applying knowledge of alternative dispute resolution (ADR) processes, principles, or practices in providing program support, coordinating ADR activities, or assisting stakeholders with ADR-related inquiries and processes.
• OR Successful completion of a master's, or equivalent graduate degree, directly related to the position, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B. or J.D., if related, OR A combination of specialized experience and graduate education that meets the requirements described above.

To Qualify for the GS-11:

• Analyzing and evaluating program activities, processes, or services to identify trends, assess effectiveness, and recommend improvements.
• Analyzing program data from multiple sources and preparing reports or other products to support program assessment and management decision-making.
• Providing guidance and assistance to program stakeholders regarding policies, procedures, and services, and coordinating program operations and activities.
• Applying knowledge of alternative dispute resolution (ADR) processes, principles, and practices to support program operations, assist stakeholders, and evaluate or improve ADR-related services and processes.
• OR Successful completion of a Ph.D. or equivalent doctoral degree, OR 3 full years of progressively higher level graduate education leading to such a degree, OR LL.M., if related, in a field of study directly related to the position, OR A combination of specialized experience and graduate education that meets the requirements described above.

Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.