Program Analyst (Informatics)

U.S. Department of Veterans Affairs; Harlingen (TX); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

U.S. Department of Veterans Affairs in Harlingen, TX seeks a Program Analyst (Health Informatics) to improve care quality, efficiency, and effectiveness by integrating clinical and information processes for new technologies in VHA.

The role emphasizes data analysis, workflow evaluation, and informatics project leadership within a hospital setting. The incumbent collaborates with Office of Information and Technology and Health Informatics to optimize EHR-related tools, ensure knowledge resource

Formación

• Specialized experience in data analysis, evaluation of workflows, and development of informatics solutions.
• Experience applying best-practice guidelines to informatics projects and workflows.
• Familiarity with national database architectures, analytical techniques, and clinical software development.

Responsabilidades

• Support understanding and adaptation to organizational updates through communication and leadership.
• Guide evolution of clinical software and processes, and train staff on programs.
• Partner with IT to improve patient care through informatics tools and workflows.
• Foster collaboration between OIT and Health Informatics for sustained health IT solutions.

Conocimientos

Data analysis

End-to-end workflows

Database knowledge

Clinical software

Team leadership

Herramientas

SQL

SSRS

EHR systems

Descripción del empleo

Summary

The incumbent serves as a Program Analyst (Health Informatics) located at the VA Texas Valley Coastal Bend Health Care System - Harlingen - Texas - in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The primary purpose of the position is to improve the quality - efficiency - and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/26/2026.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Grade Determinations: To qualify for this position at the GS-12 level - you must meet one of the following: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service - that is directly related to the work of the position and has equipped you with the particular knowledge - skills and abilities to successfully perform the duties as a Program Analyst - Informatics
• Qualifying specialized experience includes independently performing a full range of data analysis - to include collecting - evaluating - and synthesizing of data
• applies an end-to-end process to evaluate workflows - identify issues - and develop solutions based on best practice guidelines
• experienced knowledge and use of national database architecture and file structure - analytical techniques - and clinical applications development techniques
• acquainted with technologies that are likely to benefit healthcare delivery processes to troubleshoot functionality issues and develop solutions
• and ensures the success of multidisciplinary teams to lead and manage informatics-related projects
• NOTE: One (1) full year of work is considered to be 35-40 hours of work per week
• Part-time experience will be credited on the basis of time actually spent in appropriate activities
• Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-12
• Physical Requirements: The work is usually sedentary - but it requires periods of walking - standing - bending - or climbing - and employees may carry light items such as books - instruments - laptops - and other similar materials
• The work is conducted in office - conference room - and clinical/hospital patient care settings
• Typically - the work is hazard-free - not requiring any special equipment or clothing
• The employee is in on-call status as needed and works flexible hours to meet the needs of the facility end user.

Duties

• Duties include - but may not be limited to the following: Uses communication - education - and leadership to support comprehension of and adaptation to organizational updates
• Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs
• Contributes to the development of software enhancements - guides process improvement activities - and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff
• Cultivates a healthy working relationship between the Office of Information and Technology (OIT) and Health Informatics - allowing for routine dialog to enable the sustainment and optimization of our health IT solutions and workflows - for the benefit of all staff and Veterans
• Evaluates content quality and assures access to knowledge resources - eliminating redundancy in duplicate data sources - and improving information interoperability across the organization
• Applies statistical (quantitative information derived mathematically) - machine learning (use of artificial intelligence to derive knowledge from data to predict outcomes) - visualization (representation of data via a chart or other image) - inferencing (a way to understand cause-and-effect relationships) and other techniques to enable decision support
• Utilizes or develops reports and information tools using a variety of methods and tools such as Structured Query language (SQL) - SQL Server Reporting Services (SSRS) from the VISN and the VA Corporate Data Warehouse
• Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing - implementing - monitoring - maintaining - and optimizing informatics tools and access to them
• Serves as a subject matter expert in the visual depiction of process flow diagrams - assisting end-users with correct interpretation of symbols and diagrams that reflect their work activities
• Ensures clinical input in the development and management of the VHA business architecture
• Participates in actions to evaluate - test - and report on errors found when working with systems and applications
• Applies a true end-to-end process to evaluate workflows - identify issues - develop solutions based on best practice guidelines - and resolves and communicates changes to maintain and optimize processes that deliver Health Information Technology (HIT) solutions
• Uses communication - education - and leadership to support comprehension of and adaptation to organizational updates
• Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare
• Performs other duties as assigned
• Work Schedule: Monday - Friday - 8:00am - 4:30pm Telework: Ad-hoc available Virtual: This is not a virtual position
• Functional Statement #: 99399S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized