Program Analyst (Informatics)

First Roles; Cincinnati (OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Restaurant/food stipends

Job summary

The Program Analyst (Informatics) is located at the Cincinnati VA Medical Center in Cincinnati, OH. The role aims to improve health care quality, efficiency, and effectiveness by integrating clinical and information processes to enable adoption of new technologies across the Veterans Health Administration.

Responsibilities include coordinating EHR programs, supporting staff with training, developing project plans, and applying data analysis, ML, and visualization to drive decision support.

Qualifications

• Experience in health informatics and data-driven healthcare improvements.
• Familiarity with SQL/SSRS and reporting tools.
• Ability to translate clinical workflows into IT requirements.

Responsibilities

• Coordinate IT programs and EHR support for staff.
• Develop project plans and stakeholder requirements.
• Analyze data quality and interoperability across the organization.
• Assist in end-to-end process improvement and training.

Skills

Health informatics

SQL

Data visualization

Stakeholder engagement

Tools

SSRS

EHR systems

Job description

Program Analyst (Informatics)

The Program Analyst (Informatics) position is located at the Cincinnati, OH VA Medical Center. The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

The Cincinnati VA Medical Center (CVAMC) is a two-division campus located in Cincinnati, OH and Fort Thomas, KY serving 15 counties in Southwest OH, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. The CVAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division.

In this position, you will demonstrate the following core informatics functions at the \"awareness\" proficiency level: application support, business architecture management, enterprise data management, content management, system optimization, change management, requirement management, and partnership management.

Duties include, but may not be limited to the following: Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates. Performs the coordination of computer programs, programming, coordinating EHR programs for staff use, development of project plans, convening stakeholder groups to prompt requirements, conducting environmental scans for viable solutions to business need, deploying solutions, and performing assessments to ensure the informatics products and services are meeting stakeholder needs. Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs. Contributes to the development of software enhancements, guides process improvement activities, and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff. Cultivates a healthy working relationship between the Office of Information and Technology (OIT) and Health Informatics, allowing for routine dialog to enable the sustainment and optimization of our health IT solutions and workflows, for the benefit of all staff and Veterans. Evaluates content quality and assures access to knowledge resources, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization. Applies statistical (quantitative information derived mathematically), machine learning (use of artificial intelligence to derive knowledge from data to predict outcomes), visualization (representation of data via a chart or other image), inferencing (a way to understand cause-and-effect relationships) and other techniques to enable decision support. Utilizes or develops reports and information tools using a variety of methods and tools such as Structured Query language (SQL), SQL Server Reporting Services (SSRS) from the VISN and the VA Corporate Data Warehouse. Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing, implementing, monitoring, maintaining, and optimizing informatics tools and access to them. Serves as a subject matter expert in the visual depiction of process flow diagrams, assisting end-users with correct interpretation of symbols and diagrams that reflect their work activities. Ensures clinical input in the development and management of the VHA business architecture. Participates in actions to evaluate, test, and report on errors found when working with systems and applications. Applies a true end-to-end process to evaluate workflows, identify issues, develop solutions based on best practice guidelines, and resolves and communicates changes to maintain and optimize processes that deliver Health Information Technology (HIT) solutions. Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates. Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare. Performs other duties as assigned.

Work Schedule: Monday - Friday, 07:30 am to 4:00 pm

Telework: AD HOC, per agency policy discretion.

Virtual: This is not a virtual position.

Position Description/PD#: Program Analyst (Informatics)/PD99399S Relocation/Recruitment Incentives: Not Authorized.