Program Analyst

Mettle Ops; Madison Heights (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Mettle Ops in Michigan is seeking an administrative associate to support purchasing, program management, and bookkeeping for defense projects. You will track contracts, issue quotes and purchase orders, and coordinate with subcontractors and customers to keep work flowing.

Join a team focused on accuracy, compliance, and timely delivery while helping improve processes and supporting daily operations across departments.

Qualifications

• High school diploma required.
• Associate's degree or other 2-year degree preferred.
• Bachelor's degree in a relevant field is valued.
• Strong reading, writing, and math skills demonstrated in resume.
• Familiarity with ISO/AS certifications, ITAR, and GSA Schedule processes is a plus.

Responsibilities

• Assist purchasing, program management, and bookkeeping, and continually learn more of purchasing.
• Assist with quality, ISO/AS certifications, ITAR, and GSA Schedule updates.
• Direct and coordinate activities related to production, pricing, sales, or distribution.
• Review reports to measure productivity, costs, and program improvement.
• Establish and implement department policies and procedures with management.
• Maintain relationships with customers and subcontractors and provide pricing/shipping updates.
• Assist with RFQs, quotes, and updates.

Skills

Active Learning

Active Listening

Critical Thinking

Learning Strategies

Mathematics

Monitoring

Reading Comprehension

Science

Speaking

Writing

Education

High school diploma

Associate's Degree

Bachelor's Degree

Job description

About the Organization Mettle Ops is a woman-owned business experienced in defense program management, federal acquisitions, business development, engineering, analysis, reporting, and risk management with the mission of helping soldiers survive on the battlefield. Through transparency and grit, Mettle Ops delivers multidisciplinary, comprehensive Department of Defense engineering solutions to government and industry partners on a national scale with a mission to build business based on a philosophy of hard work and dedication. Mettle Ops believes they have a high obligation to the warfighter, their home state of Michigan, their customers, their employees, their faith, and their place on this earth. Mettle Ops is inspired by courage and tenacity and so-named Mettle Ops.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Support purchasing, program management, and bookkeeping functions. Track data concerning current and future defense contracts. Assists with and handles activities that keep the contract flowing. Requests quotes, issues purchase orders, and organizes shipping. Utilizes appropriate tools to plan project timelines, tasks, milestones, and deadlines. Assisting in managing daily operations and planning the use of materials within contract. Maintain relationships with subcontractors and customers. Monitors task completion status to identify at risk project tasks and to develop mitigation plans.

Tasks

• Assist purchasing, program management, and bookkeeping and continually learn more of purchasing to assist and possibly run a program.
• Assist with Quality including updates to company's ISO certification, AS certification, ITAR registration, and GSA Schedule.
• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• Review sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials and staff members as necessary.
• Assist in activities directly related to making products or providing services.
• Maintain relationships with customers and subcontractors and give them timely information about pricing, shipping, and other requirements.
• Assist in tasks relating to projects and customers.
• Request quotes and updates on RFQs.

Position Requirements

Education

High school diploma

Associate's Degree (or other 2-year degree)

Bachelor's Degree

Skill Requirements

Basic Skill Requirements: documented in employee's resume, proven by their acquisition of a college degree

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Mathematics - Using mathematics to solve problems.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Science - Using scientific rules and methods to solve problems.
• Speaking - Talking to others to convey information effectively.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Knowledge: gained through college education proven by their diploma, learned through applicable company trainings proven with training completion certificates

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Social

• Coordination - Adjusting actions in relation to others' actions.
• Instructing - Teaching others how to do something.
• Negotiation - Bringing others together and trying to reconcile differences.
• Persuasion - Persuading others to change their minds or behavior.
• Service Orientation - Actively looking for ways to help people.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical

• Operation and Control - Controlling operations of equipment or systems.
• Operations Analysis - Analyzing needs and product requirements to create a design.
• Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Repairing - Repairing machines or systems using the needed tools.
• Technology Design - Generating or adapting equipment and technology to serve user needs.
• Troubleshooting - Determining causes of operating errors and deciding what to do about it.

Systems

• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management

• Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Time Management - Managing one's own time.

Full-Time/Part-Time Full-Time

This position is currently accepting applications.