Program Advisor and Academic Coach, Strong Start

Youngstown State University; Youngstown (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Youngstown State University seeks a Student Success Advisor to support a caseload of students through advising, instruction, and academic coaching. The role includes advising at New Student Orientation, monitoring progress through early alerts, and coordinating services to promote retention and success.

You will collaborate with faculty and staff to develop educational plans, track referrals, prepare retention reports, and participate in program assessment.

Responsibilities

• Teaches student success seminars during the academic year as needed.
• Advises students from New Student Orientation through their first year.
• Monitors progress via early alert system and conducts outreach.
• Assesses needs, coordinates referrals, and maintains student records.
• Prepares retention reports and contributes to program assessment.
• Collaborates to develop workshops and campus programming.

Job description

Summary Of Position

Provides support to a caseload of students including advising, instruction, and academic coaching. Provides individual assistance for other students as needed, with emphasis on academic support, assessing student needs, tracking, and following up on student progress. Participates in program assessment and improvement; and assists in coordinating services.

Position Information

Essential Functions and Responsibilities:

Teaches student success related seminars during academic year as needed. Serves the academic advisor for the assigned caseload beginning with advisement at New Student Orientation through the end of the students’ first year. Monitors student progress through early alert system; conducts outreach as needed. Provides individual academic coaching on a regular basis as needed to those students who are mandated to receive coaching or to those who seek coaching voluntarily. Assesses student needs and provides follow-up. Monitors referrals and academic progress through communication with faculty and staff and through regularly scheduled meetings with advisees. Monitors student progress through early alert system; conducts outreach as needed. Facilitates the creation of an individual educational goal development plan, makes referrals, and maintains individual records for students served. Provides short-term assistance to any student entering the department; includes making referrals, offering suggestions about classes, providing general University information, and assisting with student involvement in campus activities. Collaborates with staff to develop and present workshops, programming, and services for department. Participates in campus events and disseminates information to promote the department. Collaborates with staff to identify, serve, and monitor any YSU student requesting assistance. Conducts studies and applies current retention research. Consults and cooperates with various campus offices to identify student needs and coordinate related services. Provides information as necessary. Prepares retention reports and makes recommendations for intervention; creates mid-semester and final reports for referral source; monitors referrals and academic progress through communication with faculty, staff, and students as needed.

Other Functions and Responsibilities:

Assists with training new hires. Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.

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