Program Advisor

San Jacinto; Houston (TX); Hybrid; USD 45,000 - 65,000; Full time

Job summary

San Jacinto College is seeking a Program Advisor for South Campus to assist students with academic advising, registration, and navigating college requirements. The role also provides career guidance and helps plan retention and completion initiatives.

The candidate will update transfer plans and work with the Program Advisor Coordinator to evaluate services offered by Advising, Career & Transfer departments. A Bachelor's degree is required, with limited remote work options available.

Qualifications

• Must possess outstanding communication, critical thinking, customer service, and organizational skills.
• Must be detail-oriented and able to learn new software requirements to support office functions.

Responsibilities

• Provide advising, registration assistance, and navigation of institutional requirements to current students.
• Provide career advising to help students choose a career pathway.
• Plan and implement retention and completion activities.
• Update transfer plans for transfer universities.
• Collaborate with the Program Advisor Coordinator to plan, implement and evaluate Advising, Career & Transfer services.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Critical thinking

Adaptability to new software

Bilingual (encouraged)

Banner experience

Microsoft Office

Education

Bachelor’s degree

Tools

Banner

Microsoft Office

Job description

Program Advisor -South Campus

FUNCTION

The function of the Program Advisor is to provide academic advising, registration assistance, and assistance in accessing, and navigating institutional requirements.

MAJOR RESPONSIBILITIES

Essential Job Functions

• Provide advising, registration assistance, and assistance in accessing and navigating institutional requirements to current students.
• Provides career advising to assist students in choosing a career pathway.
• Plan and implement retention and completion activities.
• Update transfer plans for transfer universities.
• Work with the Program Advisor Coordinator to plan, implement and evaluate the programs and services provided by Advising, Career & Transfer department.

Additional Job Functions:

• Assist with graduation application process and commencement activities.
• Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.

REQUIRED/MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities:

• Maintain processes and systems that improve the quality of customer support services.
• Demonstrate working functional knowledge and use of Banner and Microsoft Office.
• Must possess outstanding communication, critical thinking, customer service, and organizational skills.
• Must be detail-oriented.
• Demonstrate the desire to learn new software requirements to support office functions & efficiency.
• Adapt to learning new tasks & skills.

Education and Experience:

Required Education:

• Bachelor’s degree from a regionally accredited college/university required.

Required Experience:

• Possess personal computer literacy and good organizational skills.

Preferred Experience:

• Experience / training in one or more of the following areas: education, teaching, academic advising, recruiting, sales, customer service, marketing, or public relations – preferably at Community College level.
• Banner experience preferred. Bilingual candidates are encouraged to apply.

Note:

This position has limited opportunity for remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College.

Salary Grade: 110

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req6684

Posting Close Date: 11/13/2026