Program Administrator I/II - MCO - QC Training and Education Unit - Behavioral Health

Ventura County

Ventura (CA)

On-site

USD 74,000 - 104,000

Full time

3 days ago

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Benefits offered by this job

Bilingual Incentive

Educational Incentive

Deferred Compensation

Health Plans

Flexible Spending Accounts

Pension Plan

Holidays

Job summary

Ventura County Health Care Agency seeks a Program Administrator I/II to supervise the Training and Education Unit within the Quality Care division. You will oversee staff, manage daily operations, and support the annual training plan aligned with DHCS and Medi-Cal requirements.

The ideal candidate excels in supervision, analysis, and communication, translating regulatory needs into effective training and audit-ready documentation. A licensed clinician is preferred.

Qualifications

Bachelor’s degree in health care, business administration, or related field.
Program Administrator I: 3+ years in program management; II: 4+ years in healthcare setting.
Licensed clinician preferred.
Knowledge of training, continuing education requirements, and CPA/BRN/CCAPP standards.

Responsibilities

Plan, organize, supervise staff; set workflows and deadlines; conduct performance evaluations.
Direct training programs; develop annual training plan and CE provider administration.
Consult with managers on policy matters; interpret procedures within program context.
Design operational systems; create tools; monitor program performance.
Represent the County with agencies and stakeholders; discuss policies and budgets.
Extract data from LMS and other databases for training/compliance reporting.
Prepare reports; analyze training information to identify needs and changes.
Perform other related duties as required.

Skills

Supervisory skills

Analytical thinking

Communication skills

Education

Bachelor’s degree in health care, business administration, or related field

Master's degree in healthcare related field

Tools

Cornerstone LMS

Job description

Under general direction, plans, organizes and directs a specifically defined program area, a composite of programs, or support elements.

POSITION OVERVIEW

The Managed Care Operations (MCO) Division seeks a Program Administrator to serve as the working supervisor of the Training and Education Unit within Quality Care (QC). Reporting to the MCO Senior Manager, the incumbent supervises staff, manages daily operations, and supports the development, implementation, monitoring, and evaluation of VCBH’s annual training plan.

The position coordinates training activities to address organizational priorities, DHCS, and Medi-Cal Behavioral Health Plan requirements, BHSA provisions, audit findings, and accreditation standards while ensuring compliance monitoring and audit-ready records. The incumbent oversees staff assignments, performance, and deadlines; resolves routine operational issues; and provides status reports and recommendations.

THE IDEAL CANDIDATE

The ideal candidate is an organized, accountable leader with strong supervisory, analytical, and communication skills with the ability to translate regulatory requirements into effective training programs, compliance tracking, and audit-ready documentation. They establish clear expectations, manage competing priorities and deadlines, and build collaborative relationships with clinical leadership, County Human Resources, contracted providers, vendors, and accrediting bodies. A licensed clinician is preferred, with knowledge of clinical training, continuing education requirements, and applicable CPA, BRN, and CCAPP standards.

PAYROLL TITLE

Program Administrator I/II

WHAT WE OFFER

Bilingual Incentive - Incumbents may be eligible for bilingual incentive depending upon operational needs and certification of skill.
Educational Incentive - Incumbents may also be eligible for an educational incentive of 2.5% for completion of an associate degree, 3.5% for completion of a bachelor’s degree, or 5% for completion of a graduate degree for educational attainments not specifically required by the position.
Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan.
Health Plans - Full‑time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans.
Flexible Spending Accounts - Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre‑tax dollars for IRS approved dependent care and health care expenses.
Pension Plan - Both the County and employees contribute to the County's Retirement Plan and to Social Security. If eligible, reciprocity may be established with other public retirement systems, such as CalPERS.
Holidays - 13 paid days per year which includes a scheduled floating holiday.

APPROXIMATE SALARIES

Program Administrator I: $2,868.05 - $4,015.67 Biweekly

Program Administrator II: $3,363.23 - $4,708.99 Biweekly

DEPARTMENT/AGENCY

Health Care Agency - Behavioral Health

Program Administrator I/II is a Management classification and is not eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current andfuture Regular (including Temporary and Fixed‑term), Intermittent, and Extra Helpvacancies for this position only, which is a Regular position.

NOTE

If appointed at the lower level, incumbent may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

TENTATIVE SCHEDULE

OPENING DATE: 11/6/26

CLOSING DATE: 11/13/26 at 5:00 p.m.

DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Plans, organizes, assigns, and reviews the work of assigned staff; establishes workflows and internal deadlines; completes performance evaluations and addresses performance matters in consultation with management and Human Resources;
Plans, organizes, coordinates, and directs the activities of assigned training programs, including annual training plan development and continuing education provider administration;
Confers with other managers on policy matters and work problems; interprets policies and procedures and explains their application within the context of the assigned program field;
Designs operational systems and ensures conformance in daily operation; designs tools and implements methods to monitor program performance;
Represents the County in contacts with other governmental or community agencies and/or the public; confers and cooperates with others on policies and procedures as well as organizational, personnel, budget and operational issues;
Executes data extractions from learning management system (i.e. Cornerstone) and other databases, for employee and department training and compliance reporting;
Prepares required reports; compiles and analyzes narrative training information and statistical data to identify program needs and/or change required in annual training/compliance expectations; and
Performs other related duties as required.

These are entrance requirements to the exam process and ensure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE

Any combination of education and/or experience that would provide the required knowledge, skills, and abilities.

This can be demonstrated by:

Bachelor’s degree in health care, business administration, or related field and

Program Administrator I: Three (3) years of recent experience in program management in private or public sector, which includes at least two (2) years in a healthcare setting.

Program Administrator II: Four (4) years of recent experience in program management in private or public sector, which includes at least two (2) years in a healthcare setting.

DESIRED