Program Administrator I/II - MCO - QC Training and Education Unit - Behavioral Health

County of Ventura Government; Oxnard (CA); On-site; USD 75,000 - 104,000; Full time

Benefits offered by this job

Bilingual Incentive

Educational Incentive

Deferred Compensation

Health Plans

Flexible Spending Accounts

Pension Plan

Holidays

Job summary

County of Ventura is seeking a Program Administrator I/II to lead the Training and Education Unit within Quality Care. The role supervises staff, manages daily operations, and supports the annual training plan’s development, implementation, and evaluation.

The ideal candidate translates regulatory requirements into effective training, tracks compliance, and maintains audit-ready records. A licensed clinician is preferred, with knowledge of CPA/BRN/CCAPP standards.

Qualifications

• Bachelor’s degree in health care, business administration, or related field and
• Program Administrator I: three years of recent program management experience in private or public sector, including healthcare
• Program Administrator II: four years of recent program management experience, including healthcare settings

Responsibilities

• Plan, organize, assigns, and review staff work; establish workflows and internal deadlines; conduct performance evaluations.
• Plan, organize, coordinate, and direct training programs and continuing education administration.
• Interpret policies and explain applications within the program context.
• Design operational systems and tools to monitor program performance.
• Represent the County in contacts with agencies and the public on policies and budget issues.
• Extract data from LMS (Cornerstone) and other databases for training and compliance reporting.
• Prepare reports and analyze training data to identify needs and changes for annual training/compliance.

Skills

Program management

Budgeting

Fiscal management

Organization

Data reporting

Public relations

Staff administration

ProForma financial statements

Education

Bachelor’s degree in health care, business administration, or related field

Job description

Under general direction, plans, organizes and directs a specifically defined program area, a composite of programs, or support elements.

Position Overview

The Managed Care Operations (MCO) Division seeks a Program Administrator to serve as the working supervisor of the Training and Education Unit within Quality Care (QC). Reporting to the MCO Senior Manager, the incumbent supervises staff, manages daily operations, and supports the development, implementation, monitoring, and evaluation of VCBH’s annual training plan.

The position coordinates training activities to address organizational priorities, DHCS, and Medi-Cal Behavioral Health Plan requirements, BHSA provisions, audit findings, and accreditation standards while ensuring compliance monitoring and audit-ready records. The incumbent oversees staff assignments, performance, and deadlines; resolves routine operational issues; and provides status reports and recommendations.

The ideal candidate

is an organized, accountable leader with strong supervisory, analytical, and communication skills with the ability to translate regulatory requirements into effective training programs, compliance tracking, and audit-ready documentation. They establish clear expectations, manage competing priorities and deadlines, and build collaborative relationships with clinical leadership, County Human Resources, contracted providers, vendors, and accrediting bodies. A licensed clinician is preferred, with knowledge of clinical training, continuing education requirements, and applicable CPA, BRN, and CCAPP standards.

PAYROLL TITLE:

Program Administrator I/II

WHAT WE OFFER

The County of Ventura offers an attractive compensation and benefits package. In addition to the annual salary an employee within these positions may also be eligible for the following:

• Bilingual Incentive‑ Incumbents may be eligible for bilingual incentive depending upon operational needs and certification of skill.
• Educational Incentive‑ Incumbents may also be eligible for an educational incentive of 2.5% for completion of an associate degree, 3.5% for completion of a bachelor’s degree, or 5% for completion of a graduate degree for educational attainments not specifically required by the position.
• Deferred Compensation‑ Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan.
• Health Plans‑ Full-time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans.
• Flexible Spending Accounts‑ Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre‑tax dollars for IRS approved dependent care and health care expenses.
• Pension Plan‑ Both the County and employees contribute to the County's Retirement Plan and to Social Security. If eligible, reciprocity may be established with other public retirement systems, such as CalPERS.
• Holidays‑ 13 paid days per year which includes a scheduled floating holiday.

APPROXIMATE SALARIES

Program Administrator I: $2,868.05 - $4,015.67 Biweekly

Program Administrator II: $3,363.23 - $4,708.99 Biweekly

DEPARTMENT/AGENCY:

Health Care Agency – Behavioral Health

Program Administrator I/II is a Management classification and is not eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed‑term), Intermittent, and Extra Help vacanciesfor this position only, which is a Regular position.

NOTE:

If appointed at the lower level, incumbent may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

TENTATIVE SCHEDULE

OPENING DATE: 11/6/26

CLOSING DATE: 11/13/26 at 5:00 p.m.

Duties may include but are not limited to the following:

• Plans, organizes, assigns, and reviews the work of assigned staff; establishes workflows and internal deadlines; completes performance evaluations and addresses performance matters in consultation with management and Human Resources;
• Plans, organizes, coordinates, and directs the activities of assigned training programs, including annual training plan development and continuing education provider administration;
• Confers with other managers on policy matters and work problems; interprets policies and procedures and explains their application within the context of the assigned program field;
• Designs operational systems and ensures conformance in daily operation; designs tools and implements methods to monitor program performance;
• Represents the County in contacts with other governmental or community agencies and/or the public; confers and cooperates with others on policies and procedures as well as organizational, personnel, budget and operational issues;
• Executes data extractions from learning management system (i.e. Cornerstone) and other databases, for employee and department training and compliance reporting;
• Prepares required reports; compiles and analyzes narrative training information and statistical data to identify program needs and/or change required in annual training/compliance expectations; and
• Performs other related duties as required.

These are entrance requirements to the exam process and ensure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE:

Any combination of education and/or experience that would provide the required knowledge, skills, and abilities.

This can be demonstrated by:

Bachelor’s degree in health care, business administration, or related field and

Program Administrator I: Three (3) years of recent experience in program management in private or public sector, which includes at least two (2) years in a healthcare setting.

Program Administrator II: Four (4) years of recent experience in program management in private or public sector, which includes at least two (2) years in a healthcare setting.

DESIRED:

• Masters degree in a healthcare related major
• Licensed in Social Work, Marriage and Family Therapy, Counseling Psychology or Clinical Counseling

Knowledge, Skills, and Abilities:

• The principles and techniques of program management
• budgetary preparation and analysis
• fiscal management
• organization and staffing
• administrative application of data processing
• public relations
• personnel administration as applicable to allocated level and program
• principal techniques and methods applicable to developing ProForma financial statements, services line and other fiscal analysis programs

Ability to:

• Analyze administrative and program problems,
• prepare a variety of reports and recommendations
• speak effectively in public
• plan, organize, and supervise the work of others

FINAL FILING DATE

Applications must be received by County of Ventura Human Resources, Health Care Agency in Ventura, California, no later than 5:00 p.m. on Friday, November 13, 2026.

LATERAL TRANSFER OPTION

If presently permanently employed in another 'merit' or 'civil service' public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a 'merit' or 'civil service' style examination, then appointment by 'Lateral Transfer' may be possible.

SUPPLEMENTAL QUESTIONNAIRE – Qualifying:

All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION – Qualifying:

All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to the written examination.

COMPARATIVE SCREENING – Qualifying:

If there is a high number of qualified applicants, a comparative screening will be conducted to determine which of the applicants will be selected for invitation to the oral examination. Applications will be evaluated and ranked according to criteria that most closely meets the needs of the department, so it is essential that applicants provide as much detail as possible and answer all parts of the application and supplemental questions.

TRAINING & EXPERIENCE EVALUATION:

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may