Program Administrative Assistant - JBPHH (MUST LIVE ON OAHU)

Armed Services YMCA National Headquarters; Honolulu (HI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Hourly wage $20.25–$20.85

Vacation days

Holidays and sick leave

Retirement plan

Job summary

Armed Services YMCA Hawaii seeks an Administrative and Program Assistant at Joint Base Pearl Harbor-Hickam. You will support program operations, manage member data, generate reports, and help coordinate events while delivering exceptional customer service.

The role requires strong organization, a willingness to learn, and comfortable interaction with military families. You will work under the Branch Director and collaborate with a dedicated team to ensure smooth daily operations.

Qualifications

• Strong customer service and communication skills.
• Willingness to learn MS Office applications.
• Experience in office administration or program support is a plus.
• Familiarity with military lifestyle is advantageous.

Responsibilities

• Collaborate with the team to meet program needs and assist program leads.
• Serve as the information hub for program details and referrals.
• Keep member data and reference systems organized and up to date.
• Provide program reporting, correspondence, and statistics with accuracy.
• Coordinate family and special events; handle inquiries professionally.
• Arrange repairs and maintenance to keep operations smooth.
• Manage income, expenses, and petty cash with precision.
• Prepare deposits and maintain financial records and donor files.
• Recruit, train, and support volunteers; track their contributions.

Skills

Customer service

Communication

Tech savvy

Teamwork

Tools

Microsoft Word

Microsoft Excel

Job description

Join our Team as a full time Administrative and Program Assistant!

Armed Services YMCA Hawaii at our Branch aboard Joint Base Pearl Harbor-Hickam

Your Journey with the Armed Services YMCA : Are you ready for a career that is anything but ordinary? If you are a dynamic, organized and passionate individual, we want YOU to join our team at our Branch aboard Joint Base Pearl Harbor-Hickam. This isn’t just a job; its an opportunity to be part of something that is impactful and fulfilling. Under the guidance of the Branch Director, you’ll play a pivotal role in our operations, providing support to our valued customers and members.

What You’ll Do:

Program and Services Management:

• Collaborate seamlessly with our exceptional team, ensuring program needs are met, sometimes even filling in for a program lead.
• Serve as the knowledgeable go to for program information and referrals.

Administrative Excellence :

• Keep our member data and reference systems organized and up to date.
• Provide program reporting, correspondence, and statistics with precision.
• Ensure the office is well organized and supplied.
• Help coordinate family and special events that leave lasting memories.
• Handle phone calls, emails and inquiries like the welcoming and friendly pro you are.
• Arrange for repairs and maintenance to keep everything running smoothly.
• Manage income and expenses diligently, with accuracy being your middle name.
• Keep the petty cash in perfect balance.
• Prepare bank deposits and maintain financial records and order.
• Assist with donor files and acknowledgements.
• Inspire, recruit and train volunteers - they’re the heart of our organization.
• Maintain volunteer records and track their invaluable contributions.

Plus, a Dose of Excitement :

• Be ready for any exciting tasks assigned by the Branch Director or the Executive Director. Variety is our spice of life!

Why You’ll Thrive in This Role:

• Your customer service skills are impeccable, and you excel in communicating.
• You’re a tech savvy dynamo - or are at least willing to learn!
• MS Word and Excel are your trusted allies.
• Understanding the military lifestyle is your advantage.
• Thriving under pressure, collaborating with diverse teams, and engaging with the community are your strengths.
• You don’t mind a mix of desk work, and occasional light housekeeping - because variety keeps it interesting!
• A valid driver’s license and a pristine driving record are in your possession.

Why Join Us: By joining the Armed Services YMCA Hawaii, you’ll be a key player in an organization dedicated to serving those who serve our country. You’ll work alongside a passionate team that thrives on teamwork and shared goals and contribute to meaningful programs that positively impact the lives of military families and the community. You’ll enjoy benefits that include an hourly wage of $20.25 - $20.85, generous vacation days, holidays and sick leave that allow you to recharge and manage personal responsibilities and an extremely generous retirement plan.

Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. ASYMCA encourages applicants of all ages.