Program Administrative Assistant - JBPHH (MUST LIVE ON OAHU)

Armed Services YMCA El Paso; Honolulu (HI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Hourly wage $20.25–$20.85

Vacation days

Holidays

Sick leave

Retirement plan

Job summary

Armed Services YMCA Hawaii is seeking a full-time Administrative and Program Assistant at our Joint Base Pearl Harbor-Hickam location.

You will support program operations, manage member data, and assist with events, reporting, and donor files while delivering excellent customer service.

Qualifications

• Customer service experience is required or highly valued.
• Strong communication and organizational skills are essential.
• Basic bookkeeping aptitude is a plus.
• Proficiency with MS Word and Excel expected.
• Comfort with data entry and maintaining records.

Responsibilities

• Collaborate with the team to meet program needs and assist as a program lead when needed.
• Serve as the go-to for program information and referrals.
• Keep member data and reference systems organized and up to date.
• Provide program reporting, correspondence and statistics with accuracy.
• Coordinate family and special events.
• Handle calls, emails and inquiries professionally.
• Arrange repairs and maintenance to keep operations running smoothly.
• Manage income and expenses with accuracy; balance petty cash.
• Prepare deposits and maintain financial records and donor files.
• Recruit, train and maintain volunteer records.

Skills

Customer service

Communication

Data entry

Office software

Volunteer coordination

Education

High school diploma or equivalent

Tools

MS Word

Excel

Job description

Join our Team as a full time Administrative and Program Assistant!

Armed Services YMCA Hawaii at our Branch aboard Joint Base Pearl Harbor-Hickam

Your Journey with the Armed Services YMCA

Are you ready for a career that is anything but ordinary? If you are a dynamic, organized and passionate individual, we want YOU to join our team at our Branch aboard Joint Base Pearl Harbor-Hickam. This isn’t just a job; its an opportunity to be part of something that is impactful and fulfilling. Under the guidance of the Branch Director, you’ll play a pivotal role in our operations, providing support to our valued customers and members.

What You’ll Do

Program and Services Management:

• Collaborate seamlessly with our exceptional team, ensuring program needs are met, sometimes even filling in for a program lead.
• Serve as the knowledgeable go to for program information and referrals.

Administrative Excellence

• Keep our member data and reference systems organized and up to date.
• Provide program reporting, correspondence, and statistics with precision.
• Ensure the office is well organized and supplied.
• Help coordinate family and special events that leave lasting memories.
• Handle phone calls, emails and inquiries like the welcoming and friendly pro you are.
• Arrange for repairs and maintenance to keep everything running smoothly.

Financial Mastery

• Manage income and expenses diligently, with accuracy being your middle name.
• Keep the petty cash in perfect balance.
• Prepare bank deposits and maintain financial records and order.
• Assist with donor files and acknowledgements.

Volunteer Champion

• Inspire, recruit and train volunteers – they’re the heart of our organization.
• Maintain volunteer records and track their invaluable contributions.

Plus, a Dose Of Excitement

• Be ready for any exciting tasks assigned by the Branch Director or the Executive Director. Variety is our spice of life!

Why You’ll Thrive In This Role

• Your customer service skills are impeccable, and you excel in communicating.
• You’re a tech savvy dynamo - or are at least willing to learn!
• Basic bookkeeping doesn’t faze you; you’re a pro at meeting deadlines.
• MS Word and Excel are your trusted allies.
• Understanding the military lifestyle is your advantage.
• Thriving under pressure, collaborating with diverse teams, and engaging with the community are your strengths.
• You don’t mind a mix of desk work, and occasional light housekeeping – because variety keeps it interesting!
• A valid driver’s license and a pristine driving record are in your possession.

Why Join Us:

By joining the Armed Services YMCA Hawaii, you’ll be a key player in an organization dedicated to serving those who serve our country. You’ll work alongside a passionate team that thrives on teamwork and shared goals and contribute to meaningful programs that positively impact the lives of military families and the community. You’ll enjoy benefits that include an hourly wage of $20.25 - $20.85, generous vacation days, holidays and sick leave that allow you to recharge and manage personal responsibilities and an extremely generous retirement plan.

Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. ASYMCA encourages applicants of all ages.

Military spouses, veterans and military affiliated job seekers encouraged to apply.

Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. ASYMCA encourages applicants of all ages.

Armed Services YMCA acknowledges the minimal use of artificial intelligence (AI) technology in our initial recruitment stages. All AI use is coupled with human review and is designed to assist our team in building efficiencies and excelling at focusing on timeliness and communication in our hiring process. Our hiring teams thoroughly evaluate skills and qualifications and make all final hiring decisions.