Profitability-Driven Store Leader | People & Ops

Gap Inc.; Murfreesboro (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Gap Inc. in Murfreesboro, TN seeks a General Manager to lead store operations and profit. You will drive profitable sales across Customer Operations, Merchandising, Product Operations, and talent development to create a best-in-class customer experience.

You will coach teams, manage the store budget, forecast and schedule, and ensure KPIs meet targets while upholding brand standards and community involvement.

Qualifications

• 3–5 years of retail experience leading others.
• Demonstrated ability to deliver results.
• Ability to communicate with customers and employees.
• College degree or equivalent experience preferred.
• Ability to travel as required.

Responsibilities

• Analyzes results and identifies opportunities with leadership to drive KPIs.
• Drives profitable sales through forecasting and scheduling.
• Manages store budget for daily operations to support P&L.
• Builds productive teams through sourcing, selecting and developing people.
• Coaches employees and provides feedback on performance.
• Teaches and trains to build capabilities across the team.
• Leads implementation of Standard Operating Procedures and initiatives.
• Creates an inclusive environment for all staff.
• Implements action plans to maximize efficiencies and productivity.
• Performs Service Leader duties as needed.
• Represents the brand and understands competitors.
• Promotes community involvement and omnichannel excellence.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Skills

Retail leadership

Communication

Time management

Planning & prioritization

Business acumen

Education

College degree or equivalent experience

College degree preferred

Job description

Gap Inc. in Murfreesboro, TN seeks a General Manager to lead store operations and profit. You will drive profitable sales across Customer Operations, Merchandising, Product Operations, and talent development to create a best-in-class customer experience.

You will coach teams, manage the store budget, forecast and schedule, and ensure KPIs meet targets while upholding brand standards and community involvement.