Profit-Driven Automotive Service Manager

Gee Automotive Companies; Portland (OR); On-site; USD 240,000 - 300,000; Full time

Benefits offered by this job

Medical and Dental

Life Insurance

401(k) with match

Paid Time Off

Employee pricing on parts/services/and

Job summary

Ron Tonkin Family of Dealerships in Portland, OR is seeking an experienced Service Manager to lead a busy service department, coach advisors and technicians, and deliver exceptional customer experiences.

You will focus on profitability, customer satisfaction, retention, and process improvements, with a commission-based compensation plan. Join a high-volume operation with strong manufacturer support and growth opportunities.

Qualifications

• 5+ years of automotive service management experience.
• Proven track record of achieving strong service department financial results.
• Strong leadership, coaching, and team-building abilities.
• Knowledge of dealership service operations and customer satisfaction programs.

Responsibilities

• Manage all aspects of service department operations and profitability.
• Lead, coach, and develop service advisors, technicians, and support staff.
• Monitor customer satisfaction scores and service retention.
• Review labor sales, gross profit, technician productivity, and effective labor rates.
• Ensure efficient scheduling and workflow management across the service department.
• Establish strong relationships with customers and manufacturer representatives.

Skills

Service management

Coaching

Data-driven decisions

Team leadership

Job description

Ron Tonkin Family of Dealerships in Portland, OR is seeking an experienced Service Manager to lead a busy service department, coach advisors and technicians, and deliver exceptional customer experiences.

You will focus on profitability, customer satisfaction, retention, and process improvements, with a commission-based compensation plan. Join a high-volume operation with strong manufacturer support and growth opportunities.