Profit-Driven Automotive Service Manager

Gee Automotive Companies

Portland (OR)

On-site

USD 240,000 - 300,000

Full time

5 days ago
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Benefits offered by this job

Medical and Dental
Life Insurance
401(k) with match
Paid Time Off
Employee pricing on parts/services/and

Job summary

Ron Tonkin Family of Dealerships in Portland, OR is seeking an experienced Service Manager to lead a busy service department, coach advisors and technicians, and deliver exceptional customer experiences.

You will focus on profitability, customer satisfaction, retention, and process improvements, with a commission-based compensation plan. Join a high-volume operation with strong manufacturer support and growth opportunities.

Qualifications

  • 5+ years of automotive service management experience.
  • Proven track record of achieving strong service department financial results.
  • Strong leadership, coaching, and team-building abilities.
  • Knowledge of dealership service operations and customer satisfaction programs.

Responsibilities

  • Manage all aspects of service department operations and profitability.
  • Lead, coach, and develop service advisors, technicians, and support staff.
  • Monitor customer satisfaction scores and service retention.
  • Review labor sales, gross profit, technician productivity, and effective labor rates.
  • Ensure efficient scheduling and workflow management across the service department.
  • Establish strong relationships with customers and manufacturer representatives.

Skills

Service management
Coaching
Data-driven decisions
Team leadership

Job description

Ron Tonkin Family of Dealerships in Portland, OR is seeking an experienced Service Manager to lead a busy service department, coach advisors and technicians, and deliver exceptional customer experiences.

You will focus on profitability, customer satisfaction, retention, and process improvements, with a commission-based compensation plan. Join a high-volume operation with strong manufacturer support and growth opportunities.

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