Profit Center Manager

Colonial Group; Waterloo (IA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Clear Destination Inc. is seeking a Profit Center Manager to lead all business operations at our Iowa Profit Center. You will drive sales, profitability, and market share by recruiting, coaching, and evaluating a high-performing team.

You will also set targets for key accounts, manage expenses, and foster community relationships to expand market presence. A college degree and 5+ years in sales plus leadership experience are preferred.

Qualifications

• College degree or equivalent industry experience.
• 5+ years of sales and service experience.
• 1+ year of leadership experience.
• Product knowledge related to the Profit Center market preferred.

Responsibilities

• Plan, direct, and lead all business operations at the Profit Center; accountable for profitability.
• Achieve sales, gross profit, market share, and profit sharing goals through recruitment, development, training, coaching, and management of the Profit Center team.
• Set clear performance expectations and conduct regular evaluations to assess progress and provide development.
• Determine targeted customer accounts and set sales goals; hold salespeople accountable.
• Achieve upper quartile performance in key indicators such as Gross Profit %, Net Salaries Ratio, Occupancy Ratio, ROI, Gross Profit per Employee, Profit Sharing per Employee.
• Analyze financial reports to increase sales and margins, improve productivity, and manage expenses.
• Ensure the Profit Center meets customer service expectations and build market relationships.

Skills

Leadership

Sales experience

Customer service

Communication

Mentoring/Coaching

MS Office

Education

College degree

Tools

Microsoft Office

Job description

Do you have a strong work ethic and a high standard of integrity? Are you a natural leader who enjoys coaching and developing a team of enthusiastic professionals? Do you have the drive to run your own business and the sound business judgment to drive profits, expand market share and identify new markets?If so, then we’d like you to join our team as a Profit Center Manager.

About the Role:

You will:

• Plan, direct, and lead all business operations at the Profit Center. This role is accountable for sustaining consistent profitability of the business.

• Achieve sales, gross profit, market share, and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Profit Center team.
• Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.

• Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
• Achieve upper quartile performance in these key indicators – Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.
• Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.
• Ensure the Profit Center meets or exceeds customer service expectations.
• Build relationships in the community to understand the marketplace, increase market share, and identify new markets.

• Conduct all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
• Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other duties as assigned by management.

About You:

• College degree or equivalent industry experience
• 5+ years of sales and service experience
• 1+ year of leadership experience
• Product knowledge related to the specific Profit Center market preferred

• Able to drive for company business. As a company business driver, you must:
  • Be at least 18 years old.
  • Possess a proper and valid driver’s license.
  • Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.

Our ideal candidate will also:

• Possess excellent people skills, sound business judgment, and the capacity for continued growth and contributions to the Company.
• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointments and customer and vendor contact files, and to analyze performance data.
• Possessa strong work ethic and a high standard of integrity.
• Create and nurture a positive team environment, inspiring all employees to do their best work to achieve the highest levels of customer and employee satisfaction.
• Beable to build positive, influential relationships with customers and vendors.
• Beable to interpret financial report data to determine the success/failure of plans and to take appropriate action to adjust business plans ensuring success.
• Be able to learn and operate the computer related systems used for business operations.
• Be able to read, write, speak, and understand English.