Professional Services Technical Consultant

MainframeMaster; Alpharetta, Northern (GA, KY); Hybrid; USD 100,000 - 162,000; Full time

Benefits offered by this job

Fuel Your Life program

Paid holidays and time away

Mental health support

Career growth opportunities

Job summary

Fiserv is seeking a Professional Services Technical Consultant to design, develop, maintain, and support account reconciliation and positive pay solutions on the ARP/SMS platform within a mainframe environment.

You will work with financial institution clients, internal delivery teams, and product stakeholders to deliver reliable mainframe-based solutions that support treasury management, exception processing, and reconciliation workflows.

Qualifications

• 5+ years developing and supporting IBM z/OS mainframe applications using COBOL, JCL, TSO/ISPF, CICS, and VSAM.
• 5+ years of experience with account reconciliation, positive pay, or treasury management processing in financial services.
• 4+ years troubleshooting production incidents, batch and online processing issues, and ensuring data integrity.

Responsibilities

• Develop, modify, and maintain COBOL applications in an IBM z/OS environment supporting ARP/SMS batch and online processing.
• Configure and extend ARP/SMS for positive pay reporting, same-day and next-day reconciliation workflows.
• Customize file layouts and control tables for partial and full deposit reconciliation.
• Troubleshoot production incidents involving ARP/SMS jobs, CICS, file transfers, and data integrity issues.
• Optimize COBOL, JCL, and DB2/VSAM access methods for performance.
• Create and maintain runbooks, technical specs, and workflow documentation.
• Collaborate with clients and teams to validate solutions and support delivery.

Skills

COBOL

JCL

TSO/ISPF

CICS

VSAM

Xpediter

Mainframe performance tuning

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Endevor

Changeman

Job description

About your role:

As a Professional Services Technical Consultant, you will design, develop, maintain, and support account reconciliation and positive pay solutions within the ARP/SMS platform from Fiserv. You will work directly with financial institution clients, internal delivery teams, and product stakeholders to deliver reliable mainframe-based solutions that support treasury management operations, exception processing, and reconciliation workflows. Your work will help clients manage critical transaction processing with accuracy, timeliness, and operational stability.

What you'll do:

• Develop, modify, and maintain COBOL applications in an IBM z/OS environment supporting ARP/SMS batch and online processing
• Configure and extend ARP/SMS functionality for positive pay reporting, same-day and next-day exception processing, and account reconciliation services
• Customize file layouts, control tables, and reconciliation workflows to meet client business requirements for partial and full deposit reconciliation
• Troubleshoot and resolve production incidents involving ARP/SMS jobs, Customer Information Control System (CICS) transactions, file transfers, and data integrity issues
• Optimize COBOL programs, Job Control Language (JCL), and Database 2 (DB2) or Virtual Storage Access Method (VSAM) access methods to improve online performance and batch efficiency
• Create and maintain technical specifications, runbooks, and workflow documentation to support implementation and ongoing production support
• Collaborate with clients, internal delivery teams, and product stakeholders to define requirements, validate solutions, and support successful delivery

Experience you'll need to have:

• 5+ years of experience developing and supporting mainframe applications in an IBM z/OS environment using COBOL, JCL, TSO/ISPF, CICS, and VSAM
• 5+ years of experience working with account reconciliation, positive pay, or treasury management processing in a financial services environment
• 4+ years of experience troubleshooting production incidents, resolving batch and online processing issues, and supporting data integrity in mainframe systems
• Experience configuring and supporting ARP/SMS modules, including positive pay exception reporting, reconciliation cycles, file layouts, and control tables
• Experience using debugging and analysis tools such as Xpediter, InterTest, or similar mainframe diagnostic tools
• Ability to analyze business requirements and translate them into technical solutions for batch and online processing workflows
• Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience

Experience that would be great to have:

• Experience with additional Fiserv mainframe products such as PEP+
• Experience using Endevor, Changeman, or similar source code management tools
• Exposure to Agile or Information Technology Infrastructure Library (ITIL) processes in a mainframe environment
• Knowledge of check processing lifecycle, positive pay matching logic, and treasury management reconciliation workflows

How you'll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

$100,000.00 - $162,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.